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Brunswick Auto Mart

Brunswick, OH

4.7
2,931 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,931 reviews

September 05, 2020

This was the easiest auto purchase I've made in 50 years, everything was straightforward and simple, no games. There are Subaru dealers closer to my house, but I will return to Brunswick Auto Mart for my nex More

by ratman35
Recommend Dealer
Yes
Employees Worked With
John Helms, made the whole processes painless and easy.
September 03, 2020

The BEST buying experience I have ever had purchasing a car! TOP NOTCH service. The salesman were friendly & knowledgeable. John, the salesman went over every button, lever, knob, very throroughly which wa More

by Chuckss23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Helms & Mike Walker
September 03, 2020

Recently leased a 2020 Rav 4. We always deal with Nanette Slack who works with Toyota vehicles. She's the best. Did the deal over the phone and then signed the papers and picked up the car the next More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nanette Slack
September 02, 2020

Worked with Terry Dorsey on an end of lease trade in toward a 2020 Dodge Ram 1500 Big Horn. Due to my work schedule, I was unable to make it to the dealership to complete all of the necessary paperw More

by joshuamichaelpelfrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Dorsey
September 02, 2020

Terrible experience, had oil changed on Saturday, Sunday morning garage is covered in oil technician forgot to tighten drain plug. Had to go to AutoZone and purchase oil so I could drive it, this is somethi More

by stewartkgrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
Sep 04, 2020 -

Brunswick Auto Mart responded

Stewart, We sincerely apologize for the inconvenience and how our service department handled your oil change situation. We will be sharing this with our team to make sure this doesn’t happen again. Should you wish to share any other feedback, please contact our General Manager at cdodds@brunswickautomart.com. We appreciate your time.

September 02, 2020

Toyota salesman Mo and the sales manager were great. Th prep and detail department was terrible. Frot windows had fingerprint smudges all over it. bird poop was removed at or request, sticky surfaces were More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Hamimi
September 01, 2020

Dean from Brunswick auto mart was amazing. I would never shop anywhere else. They have great customers service and helped me out of a bad situation. More

by justincostanzo1479
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
September 01, 2020

Service was good, except tech missed my cracked windshield and noted it as green or good. Service manager defended the tech and said everyone makes mistakes. More

by J2388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
August 31, 2020

Working with Mike Walker (Manager) and Ray Hanini (Sales) was a total pleasure and no pressure straight forward no BS experience. I was helping my mom get a new car and she too agreed it was one of the best More

by Mike L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walker and Ray Hanini
August 31, 2020

I brought my RAV4 in for its initial check at 5000 miles. They processed me right away and had Me there for less than an hour and performed the check and tire rotation and offered to wash my car. Everyone More

by Security
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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