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Brunswick Auto Mart
Brunswick, OH
2,929 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,929 reviews
October 13, 2020
A disappointing experience. I made an appointment so that BAM could fix a part on my vehicle that is allowing the driver’s side visor to fall out of the roof. About half an hour after I arrived for the appoi BAM could fix a part on my vehicle that is allowing the driver’s side visor to fall out of the roof. About half an hour after I arrived for the appointment, a service person came into the waiting room to tell me that they no longer had the part. Accidents happen, we’re all human. The frustrating part was that she attempted to blame me for the for the problem, saying - more than once - that I had waited too long to call. A simple apology for the mixup would have been super appreciated. She seemed to expect me to know how automotive part deliveries and returns work. More
by marybender11
Employees Worked With
Stephanie Buck
October 13, 2020
All very helpful and took care of my trade in on my lease very quickly. But I give a special shout out to Bill Cummings he did an excellent job. very quickly. But I give a special shout out to Bill Cummings he did an excellent job. More
by donnahenry
Employees Worked With
Bill Cummings
October 12, 2020
I had tire pressure problems and came to find that another vendor over inflated my tire to over 50 pounds! You corrected it and I was on my way in a short time. Always great service. another vendor over inflated my tire to over 50 pounds! You corrected it and I was on my way in a short time. Always great service. More
by Clmdoxie
Employees Worked With
David
October 10, 2020
They always take good care of my car. They are honest, professional and look out for me by telling me about rebates, recalls, etc. He even explained I was early for my oil change and didn't need it yet. V professional and look out for me by telling me about rebates, recalls, etc. He even explained I was early for my oil change and didn't need it yet. Very honest. I went in for my 45,000 and they replaced a piece that was overtightened for free. Good people. Been using them for over ten years and they support the local schools. More
by RJ
Employees Worked With
Jeff
October 08, 2020
I am a big believer in Brunswick Subaru. Their staff is always courteous and they give the impression that they really care about me and my vehicle. I find it very easy to make an appointment, a represent always courteous and they give the impression that they really care about me and my vehicle. I find it very easy to make an appointment, a representative meets me immediately when I pull into the service area, the paperwork is filled out quickly, the waiting room is comfortable, and when the work is done the representative gives me a full and complete report on the status of my car. This is a great dealership. More
by virgildominic
Employees Worked With
John
October 06, 2020
I use the Toyota Service department to keep my Prius up and running. They are always courteous and able to answer questions. They always update me on the status of my car and if any parts need to be replac and running. They are always courteous and able to answer questions. They always update me on the status of my car and if any parts need to be replaced. I will never take my Prius anywhere but here. I also recently had help from the Sales department and am looking forward to picking up my leased Rav4 XSE. The sales person was great in giving my my buying/leasing options. They also worked with me to get me in the vehicle of choice earlier than I had anticipated. More
by Valerie
Employees Worked With
Jeff
October 06, 2020
Excellent service provided by the sales representative! I ordered a new car with certain specifications and it arrived in one month. The process was seamless. ordered a new car with certain specifications and it arrived in one month. The process was seamless. More
by Tenapora
Employees Worked With
Bill Wall
