Back

Brunswick Auto Mart

Brunswick, OH

4.7
2,931 Reviews

3031 Center Road

Brunswick, OH

44212

Directions

By Type

Showing 2,931 reviews

October 26, 2020

Excellent service. Was done in less than the time they quoted me. Very friendly and courteous people. They even washed it after they finished my oil change and tire rotation. More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dipaolo
October 24, 2020

Great service from the moment we dropped off the vehicle. They called to update us and clarify an issue. They kept us informed. Truly customer focused. Exceeded our expectations. More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone we had any contact with.
October 24, 2020

Service was ideal. Tire issue was evaluated and resolved promptly. Service writer and tech were both professional, courteous, and knowledgeable. I would not take my Subaru anywhere else for service! More

by Mike W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lapka, Gary Devorak
October 23, 2020

We have been dealing with Toyota BAM for years and just love everyone we have come into contact with. Be it Teri Mateo, Rhonda Bruchac or Rich Montague and some of their auto mechanics. If any of our RAVs More

by Christina & Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri Mateo, Brenda Bruchac, Rich Montague
October 23, 2020

I had a great experience at the Brunswick Auto Mart, leasing a new Subaru. The employee I worked with was excellent, with great customer service! More

by JW96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hawkins
October 21, 2020

First time at the this dealer for service and couldn’t be happier. Service found I needed rear brakes and leaving on a long trip I was relieved and had them replaced More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob service Jeff parts
October 21, 2020

I had my new Jeep Compass undercoated, fabric protected and paint sealant applied. I worked with Rick who was most efficient and a joy to work with. While at the dealership I visited my salesman, Matt an More

by jumpykjk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Matt, Cathy
October 19, 2020

The last visit two days ago for oil change was and pleasant day for me because of your service advisor Jeff was very rude to me about the price and he said you don’t have no appointment come back next More

by Mohammad alabed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
Oct 27, 2020 -

Brunswick Auto Mart responded

Mohammad, Thank you for bringing this to our attention and we apologize for how this situation was handled by our service department. We would like you to know that this is not how we would ever intend to treat a customer. Should you wish to share any more concerns or feedback, please contact our General Manager at cdodds@brunswickautomart.com. We appreciate your time.

October 19, 2020

Excellent customer service. Very friendly and knowledgeable. Was able to call for same day appointment and have service done very quickly. David was very informative through the process. More

by CHoch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
October 18, 2020

Just leased my first Subaru at Brunswick Subaru from Matt Riley. It was a great experience! No pressure, no upselling, and altogether painless. I was impressed by the cleanliness of the dealership and the re More

by Dodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Riley
...
207
...