
Brunswick Auto Mart
Brunswick, OH
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Excellent service. Was done in less than the time they quoted me. Very friendly and courteous people. They even washed it after they finished my oil change and tire rotation. quoted me. Very friendly and courteous people. They even washed it after they finished my oil change and tire rotation. More
Great service from the moment we dropped off the vehicle. They called to update us and clarify an issue. They kept us informed. Truly customer focused. Exceeded our expectations. They called to update us and clarify an issue. They kept us informed. Truly customer focused. Exceeded our expectations. More
Service was ideal. Tire issue was evaluated and resolved promptly. Service writer and tech were both professional, courteous, and knowledgeable. I would not take my Subaru anywhere else for service! promptly. Service writer and tech were both professional, courteous, and knowledgeable. I would not take my Subaru anywhere else for service! More
We have been dealing with Toyota BAM for years and just love everyone we have come into contact with. Be it Teri Mateo, Rhonda Bruchac or Rich Montague and some of their auto mechanics. If any of our RAVs love everyone we have come into contact with. Be it Teri Mateo, Rhonda Bruchac or Rich Montague and some of their auto mechanics. If any of our RAVs had even the slightest problem (which has been very rare), all we have to do is let them know and they are on it! This kind of response really tells us that they want to please their customers! They are 100% professional and bend over backwards to ensure that we remain satisfied customers! More
I had a great experience at the Brunswick Auto Mart, leasing a new Subaru. The employee I worked with was excellent, with great customer service! leasing a new Subaru. The employee I worked with was excellent, with great customer service! More
First time at the this dealer for service and couldn’t be happier. Service found I needed rear brakes and leaving on a long trip I was relieved and had them replaced happier. Service found I needed rear brakes and leaving on a long trip I was relieved and had them replaced More
I had my new Jeep Compass undercoated, fabric protected and paint sealant applied. I worked with Rick who was most efficient and a joy to work with. While at the dealership I visited my salesman, Matt an and paint sealant applied. I worked with Rick who was most efficient and a joy to work with. While at the dealership I visited my salesman, Matt and Cathy in service who has been my advisor for years. Spending time with the other employees to check up on things helped my wait time pass quickly. More
The last visit two days ago for oil change was and pleasant day for me because of your service advisor Jeff was very rude to me about the price and he said you don’t have no appointment come back next pleasant day for me because of your service advisor Jeff was very rude to me about the price and he said you don’t have no appointment come back next time you’re going to wait three hours no smile he almost kicked me out of his office I will never come back again More
Excellent customer service. Very friendly and knowledgeable. Was able to call for same day appointment and have service done very quickly. David was very informative through the process. knowledgeable. Was able to call for same day appointment and have service done very quickly. David was very informative through the process. More
Just leased my first Subaru at Brunswick Subaru from Matt Riley. It was a great experience! No pressure, no upselling, and altogether painless. I was impressed by the cleanliness of the dealership and the re Riley. It was a great experience! No pressure, no upselling, and altogether painless. I was impressed by the cleanliness of the dealership and the repair facilities. Everyone wore masks and observed social distancing, which is important to me since I am older and more at risk for Covid. I love my new car! My Crosstrek drives very smoothly and my only problem is keeping to the speed limit! And I loved getting a free set of car liner style winter mats along with the more traditional summer cloth mats. That's a nice touch! More