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Brunswick Auto Mart
Brunswick, OH
2,935 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 18, 2020
I had a good experience with John Helms at Brunswick purchasing a new 2021 Crosstrek. It was worth the drive from Toledo and I would recommend them; and actually already have. purchasing a new 2021 Crosstrek. It was worth the drive from Toledo and I would recommend them; and actually already have. More
by cjones
Employees Worked With
John Helms
December 13, 2020
I went for a simple oil change on my 2015 WRX. Within 15 minutes they came out and said the oil pan plug was stripped and I wound need a new pan. They blamed the oil pan plug not being stock but never quest minutes they came out and said the oil pan plug was stripped and I wound need a new pan. They blamed the oil pan plug not being stock but never questioned it before. Brunswick Subaru we’re the last ones to change the oil. They charged 630.00 for a pan and to replace broken exhaust studs. The car has been serviced there since I’ve owned it. Needless to say they will never work on it again. Poorly trained oil change Tech.? I don’t know. What else have I paid for that I shouldn’t have? They also didn’t return the oil pan for further inspection. More
by BigEd
Employees Worked With
Service Manager
December 11, 2020
I'm not happy that I can get no response regarding the pay-off to my lender on my trade in vehicle. Have left 4 messages in the past 3 days with no response. A return call saying things had progressed wou pay-off to my lender on my trade in vehicle. Have left 4 messages in the past 3 days with no response. A return call saying things had progressed would be nice. At this point I have to wait for my old lender to say payment had been received or have a late payment notice comes. I don't think this is good customer service nor post sale follow up. More
by wjs1251
Employees Worked With
Kevin Hill, Norm
December 11, 2020
Purchased my Mazda there in 2017 and had a recall on my brakes they replaced my rear brakes now I have had to replace brakes twice since then with only 30000 miles and both sets of brakes when I asked abou brakes they replaced my rear brakes now I have had to replace brakes twice since then with only 30000 miles and both sets of brakes when I asked about my brakes they said Mazda just go through brakes quickly . This seems like alot have had many cars and rarely have I had to replace rear brakes. Also after I had car in for oil change and tire rotation they are supposed to check regular maintenance items and on my way home tire light came on so they did not even check my tire pressure all my tires were below 30psi. The service department is terrible not going back there anymore. More
by markmcc2232
Employees Worked With
Ted
December 10, 2020
Service at this dealership has been fine, but they never wash my car so that’s annoying. I bought a Jeep through Matt Dobson a few years ago and he was so wonderful, such a great guy. In June 2020 I bough wash my car so that’s annoying. I bought a Jeep through Matt Dobson a few years ago and he was so wonderful, such a great guy. In June 2020 I bought a 4Runner form Arthur Miller, avoid him if you can, he was super rude and it was not a good experience. More
by Courtney.simmons24
Employees Worked With
Arthur Miller
December 09, 2020
A dealership is as good as its staff and Joel Cruz is the best! Fast, efficient and courteous. He knew exactly what I was looking for! Love the new car! best! Fast, efficient and courteous. He knew exactly what I was looking for! Love the new car! More
by aaron1h
Employees Worked With
Joel Cruz
December 02, 2020
Worked with Chris did a great job in and out thanks Doug made app for service did it right went over what was done car ready to go took me to the cashier and out made app for service did it right went over what was done car ready to go took me to the cashier and out More
by Doug
Employees Worked With
Chris
November 30, 2020
Worked with Tony in Toyota he helped my mother and myself buy a new car for her! He was amazing to work with !! I ending up totally my car so a week later I ending up purchasing another car!! Love m buy a new car for her! He was amazing to work with !! I ending up totally my car so a week later I ending up purchasing another car!! Love my Toyota and wound not change ever!!!!! Cathyz More
by cathyz3846
Employees Worked With
Tony
November 27, 2020
I had a problem setting up a service appointment on the dealer's website both from my laptop and my phone, but I made an appointment by voice over the phone, got the car in and out within an hour for an oi dealer's website both from my laptop and my phone, but I made an appointment by voice over the phone, got the car in and out within an hour for an oil change, tire rotation, courtesy inspection and courtesy car wash. Friendly and fast service, which is what I've come to expect from Brunswick Subaru. My wife's car came from Brunswick Toyota. More
by BigRed
Employees Worked With
James McElwee
November 26, 2020
Brunswick Automart continues to give outstanding service from all of its personal I have been doing business with Brunswick Jeep & Toyota for a number of years and found the same outstanding service. from all of its personal I have been doing business with Brunswick Jeep & Toyota for a number of years and found the same outstanding service. More
by denmar11
Employees Worked With
i misplaced my work order with emplyees names. All were great
