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Brunswick Auto Mart

Brunswick, OH

4.7
2,786 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,786 reviews

April 26, 2024

Courtney was very helpful and patient. She was very pleasant and answered all of our Questions More

by Lg0200493
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Jacob
April 25, 2024

Repair needed on Chrysler Pacifica. Was a challenging repair job. Cathy in service kept us updated daily and was awesome. More

by Dmacdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy in service
April 25, 2024

Type Maintenance plan to owner, vehicle is not attached to scheduler allowing easier payment transactions. Had to looked up each and every time brought in. More

by smyth8574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
April 23, 2024

Chris the service Tech that took care of me did an excellent job on resolving my problem. I always try to get with him on any issues I have with my car. He is always very accommodating. More

by Joesans052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just Chris
April 20, 2024

I was not happy at all with service this time. In the past I have been pleased with the gentlemen who've helped me by explaining the service and giving me a coupon. This time I was totally thrown More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name. She never told me and I I'd not notice her name tag.
Apr 24, 2024 -

Brunswick Auto Mart responded

Hi Nancy, Thank you for bringing this to our attention. We're sorry to hear that your recent experience at our dealership was less than 5-stars. Your feedback is important to us, and we would like to speak with you directly to address your concerns. At your earliest convenience, please feel free to contact Charlie Dodds, our General Manager, at cdodds@brunswickautomart.com so that we can learn more about what happened and further assist you in the matter. We hope to hear from you soon.

April 19, 2024

Our Sales Rep, Dave Miller, was excellent. He is knowledgeable and honest. We would recommend Brunswick Auto Mart to anyone. More

by Ursem@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Miller
April 19, 2024

Go to any Subaru dealership but this one. They tell you one monthly payment then go and get the most condescending, pompous, arrogant, rude person I have ever met who is apparently the financ More

by Therage800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney
Apr 23, 2024 -

Brunswick Auto Mart responded

Thank you for your review. We apologize for your experience and appreciate your feedback. We take matters like these seriously and would like to speak with you directly to address your concerns right away. At your earliest convenience, please reach out to Charlie Dodds, our General Manager, at cdodds@brunswickautomart.com so we can understand your situation better and work towards a resolution. Thank you.

April 18, 2024

This dealership consistently provides me with excellent service all the way around. My family and friends have purchased at least 20 vehicles from Brunswick Subaru and have no complaints. Their service dep More

by gdean.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dang
April 17, 2024

Good service! Respect the fact that they get you into a good vehicle and do not take all day to get the paper work done. More

by Edge9959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiz
April 16, 2024

This dealership is incredible. It’s clean, They’re fast, efficient and friendly to serve its customers More

by Sweeney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
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