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Brunswick Auto Mart

Brunswick, OH

4.7
2,830 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,830 reviews

December 20, 2024

Regular maintenance on 2017 Prius - staff was polite and the work was done quickly. I am very happy with the service. More

by katiegael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
December 20, 2024

Our sales person Janice was exceptional! She deserves the recognition for her knowledge and customer service. I highly recommend Janice. More

by Cbrnyak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janice
December 19, 2024

Very attentive and to answer my questions . Was ready to be picked up very quickly.. More

by Rickromanini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
December 17, 2024

Horrible got all of our paperwork messed up. They said they paid off our loan and disposition fee. Then we got letters saying it wasn’t paid. So they asked us to pay it and they would reimburse More

by trusmc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian & Brady
Dec 23, 2024 -

Brunswick Auto Mart responded

Thank you for sharing your experience with us. We are sorry to hear that you encountered issues during your recent visit. We strive to provide excellent service, and it’s concerning to hear that we fell short of your expectations. We would like to understand more about what happened and address your concerns directly. Please reach out to our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com so we can discuss your experience in detail and work towards a resolution. Your feedback is important to us, and we hope to have the opportunity to turn things around for you.

December 16, 2024

The experience we had with the service department, and I believe the associates name was Lucas, was wonderful. Everything went really well and everyone that we deal with was helpful and courteous, thank you More

by jacob1978oster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
December 16, 2024

Really love how everyone was very kind and comforting everything went the greatest an this dealer made my thanksgiving a giving I’ll never forget More

by Lil monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo farone
December 15, 2024

Attentive Service, clean showroom, thorough in our dealings. My salesperson (Todd Goodnight) took great care of me and happy we were able to come to a fair deal! More

by Jfrumsey
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Goodnight
December 14, 2024

I leased a Crosstrek here in November and my sales person was Janice Huang. She was absolutely wonderful every step of the way. She explained all the features of my new car and even had my deal ready for me More

by Rebeccamterranova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janice, Jordan
December 14, 2024

Easy to work with and was able to establish price before I even stepped foot in the dealership. More

by ccar22280
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry
December 14, 2024

Husband went in for oil change with our ‘22 Subaru Outback and came home with a ‘25 Subaru Outback! Our sales rep, Pat, was great, helpful personable and very professional. Service team has always bee More

by Geomama3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat,