Brunswick Auto Mart

Overall I am satisfied with their service. They usually get me in and out there quickly. Be aware, however, the invoices or service orders can be misleading. The last time (prior to this one) when I brough get me in and out there quickly. Be aware, however, the invoices or service orders can be misleading. The last time (prior to this one) when I brought it in for 45K service, part of the service is tire rotation. When I got the vehicle back I checked and noticed the tires were NOT rotated. I mentioned this to the service rep and after measuring the tires he indicated that they always put the tires with the better tread life on the front, so in my situation since that was the case already, they did not rotate them. I accepted that since I did not get charged for a tire rotation, however, I DID mention to the service rep that they need to be more transparent with the invoices. Very misleading showing that the tires were rotated, but were NOT. This last time for the 50k service I explicitly told them to be sure to rotate tires even if it's not necessary. They indeed did. So just be aware of this. More

I had an oil change and the experience was excellent. Very nice rep. Nice waiting room. My car was washed and ready to go without any problems. Very nice rep. Nice waiting room. My car was washed and ready to go without any problems. More

This place is terrible. You asked me to write a review on 3 different websites on my experience, so that I will. Went there to get my car looked at because it was leaking fluid. Also mentioned that I ne on 3 different websites on my experience, so that I will. Went there to get my car looked at because it was leaking fluid. Also mentioned that I needed an oil change if there was time to get that done as well. Was told that they would call me before any work would be done. Dropped the car off at 8:00 am. I decided to call them at 2:00 pm to inquire the status. Was told that it was ready, the recall had been done and that I could pick the car up. I told the receptionist that I brought my car in because it was leaking fluid. She told me that she hadn’t flipped the page and that it was all taken care of, the cost was $52.50 and I could pick the car up at anytime. Got there and was ready to pay the amount and as I was reading over the paperwork I noticed a note that read – “Advise customer to reschedule for service”. NO ONE MENTIONED THAT MY CAR WASN’T FIXED! Thank God I read the paperwork. On top of them not calling me to even tell me my car was ready to be picked up, they failed to mention to me that it wasn’t even fixed! I find this lack of customer service completely unacceptable. PLEASE – look over your own paperwork, and also call around other dealerships/ mechanics for a better price. I did, and it saved me almost $200. AND much better customer service. More

Rob Fleming and the staff in the service department are always professional and efficient. I've been a customer for some time now, and I wouldn't trust anyone else with my vehicles. Awesome team!! always professional and efficient. I've been a customer for some time now, and I wouldn't trust anyone else with my vehicles. Awesome team!! More

Nice service rep that checked me in. Very quick service and nice waiting area. Also liked the free car wash. When I got home I noticed the rep only deducted $10 when my coupon said $20 off. Not pleased tha and nice waiting area. Also liked the free car wash. When I got home I noticed the rep only deducted $10 when my coupon said $20 off. Not pleased that they did not use my full coupon. More

My new lease didn’t take much time at all. Glenn made it quick and easy and was extremely helpful in getting my new lease sorted out. He was very kind and patient with me! quick and easy and was extremely helpful in getting my new lease sorted out. He was very kind and patient with me! More

Convenient location close to my residence. Wide selection of Makes and Models. Convenient hours of operation. Efficient process from start to finish. No high pressure sales. Sincere focus on cu selection of Makes and Models. Convenient hours of operation. Efficient process from start to finish. No high pressure sales. Sincere focus on customer satisfaction. More

Ed did a great job coordinating our lease. Detailed paperwork matched conversations. No surprises. Vehicle delivery was perfect. Highly recommend the dealership and salesperson - first class and str paperwork matched conversations. No surprises. Vehicle delivery was perfect. Highly recommend the dealership and salesperson - first class and stress free. More

Excellent experience leasing my new Subaru from John Helms. I went with him because he was persistent but not pushy. He was very knowledgeable about the model. He didn't play games and was upfront and h Helms. I went with him because he was persistent but not pushy. He was very knowledgeable about the model. He didn't play games and was upfront and honest with me. I highly recommend John and Brunswick Subaru!!! More