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Brunswick Auto Mart
Brunswick, OH
2,931 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,931 reviews
March 22, 2021
They took our car as soon as we arrived, and had a pleasant place for us wait. The maintenance that our car received was satisfactory. The price was right! pleasant place for us wait. The maintenance that our car received was satisfactory. The price was right! More
by dec
Employees Worked With
Bailey
March 19, 2021
After contacting 3 other Subaru dealerships, I’m glad I chose Brunswick! Adel was my sales person! 5 stars just for him! Never get pressured! From the Test drive to walking me through all the amenities the chose Brunswick! Adel was my sales person! 5 stars just for him! Never get pressured! From the Test drive to walking me through all the amenities the Crosstrek offered, it was a smooth and less than 2 hour transaction! This was my first but defiantly not last Subaru purchase! More
by FortunateNikki
Employees Worked With
Bill Hawkins
March 19, 2021
The service on my vehicle was excellent. The entire staff was extremely friendly, and it was complete in a very timely manner! Great staff to work with. staff was extremely friendly, and it was complete in a very timely manner! Great staff to work with. More
by AmyC
Employees Worked With
Michael Callahan, Michele, unknown name
March 19, 2021
This is in regard to new leasing and working with Ron Kula who is always refreshing to say the least. I create the need and he does his best to fulfill my needs without all the drama!!!!!!!!!!!!!!!!! Kula who is always refreshing to say the least. I create the need and he does his best to fulfill my needs without all the drama!!!!!!!!!!!!!!!!! More
by therustyn
Employees Worked With
Ron Kula and finance manager
March 17, 2021
Rob Fleming was very costumer service focused on then maintenance of my Jeep. The parts took a little long to come in due to manufacture but his team found a way for a new part to come in to rectify the maintenance of my Jeep. The parts took a little long to come in due to manufacture but his team found a way for a new part to come in to rectify the issue. More
by RW
Employees Worked With
Rob Fleming
March 17, 2021
have bough 3 VW Atlas in last 2 years. took 2 for oil change. they did not offer / honor the coupon for 55.95. they charged 80 dollars. DO NOT GO THERE. go to valvoline or pennzoil or other quick oil c change. they did not offer / honor the coupon for 55.95. they charged 80 dollars. DO NOT GO THERE. go to valvoline or pennzoil or other quick oil change. PLUS..... they took over 1 hour for first car and 2 hours for the second car. SO IF YOU WANT TO WASTE TIME AND OVERPAY, BE MY GUEST. I WILL NEVER GO THERE AGAIN. More
by CarDriver
Employees Worked With
not sure - but not speedy
March 16, 2021
This is the third VW I have leased from Brunswick VW Dealership. I have worked with Kevin Hill each time and he has provided me with the best car buying experience I have ever had. He is fast, effici Dealership. I have worked with Kevin Hill each time and he has provided me with the best car buying experience I have ever had. He is fast, efficient and always finds me the best deal! I will be back!! More
by Nicole
Employees Worked With
Kevin Hill
March 15, 2021
THIS DEALERSHIP HAS A 5 STAR SERVICE DEPARTMENT ONLY!!!I THIS DEALERSHIP HAS A 5 STAR SERVICE DEPARTMENT ONLY!!! I TRIED CALLING FOR HELP ON ISSUES WITH MY PURCHASE, WAS TOTALY IGNORED BY ALL MANAGEMENT!! THIS DEALERSHIP HAS A 5 STAR SERVICE DEPARTMENT ONLY!!! I TRIED CALLING FOR HELP ON ISSUES WITH MY PURCHASE, WAS TOTALY IGNORED BY ALL MANAGEMENT!! LEFT VOICEMAILS, SENT EMAILS, CALLED , HAD THE GIRLS AT THE FRONT DESK WALK TO FIND ME HELP!!! IVE BEEN GOING TO BRUNSWICK AUTO FOR 20 YEARS, I PROBABLY WILL NOT GO BACK IF THE SAME PEOPLE ARE IN OF SALES, ADMIN DIVISIONS. THE SERVICE TEAM IS EXCELLANT. KIND, CARING, FRIENDLY-JOHN THE MANAGER IS ALWAYS HELPFUL AND ROBERT AND ROB VERY PROFESSIONAL. SO SAD THE WAY THE REST OF THE TEAM TREATS THE PEOPLE THAT PURCHASE HERE. AS I SAID, THE SERVICE DIVISION IS EXECELLANT...THIS REVIEW IS RELATED TO ALL OTHER AREAS. TIME TO CLEAN HOUSE...TOO MANY OLDER POEPLE THERE THAT DONT CARE ANYMORE. ANDY GANDA NEVER CALLED ME AFTER NUMEROUSE MESSAGES, LOST MY PAPERWORK, ETC. More
by Paulajo0802
Employees Worked With
ALL DEPARTMENTS
March 12, 2021
Best experience I have ever had. Professional, reliable and dependable, from the service department to the sales team. I will always purchase my vehicles from here! Never disappointed! and dependable, from the service department to the sales team. I will always purchase my vehicles from here! Never disappointed! More
by Tonya
Employees Worked With
Tony Williams
March 11, 2021
Excellent. Please consider removing my phone number for reminder calls. I received 3. As well as emails. I have it on my calendar, I don’t need to run to answer thinking there’s a problem. Please do all yo reminder calls. I received 3. As well as emails. I have it on my calendar, I don’t need to run to answer thinking there’s a problem. Please do all you can to stop the phone calls. Thank you. More
by lesiao
Employees Worked With
James
