
Brunswick Auto Mart
Brunswick, OH
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This dealership literally changed the way I viewed dealerships! Eric Evele was absolutely amazing. He took time with me on the phone even before I came in to explore options. Ryan in the finance dept dealerships! Eric Evele was absolutely amazing. He took time with me on the phone even before I came in to explore options. Ryan in the finance dept was awesome too. Both Eric and Ryan made this a positive super exciting experience for me, and I am VERY grateful to them both. LOVE my new Mazda CX 30 More
My salesman, Minville, was very nice and chill, no pressure from him to purchase. If I encounter a pushy salesperson, I'm usually inclined to leave and that didn't happen. pressure from him to purchase. If I encounter a pushy salesperson, I'm usually inclined to leave and that didn't happen. More
Pretty disappointed in the service department. Dropped the car off to be serviced. We thought the transfer case fluid was leaking. When we dropped it off the service person right away said “i see you tune the car off to be serviced. We thought the transfer case fluid was leaking. When we dropped it off the service person right away said “i see you tuned your car. You know subaru wont cover this.” What was done to the car had NOTHING to do with the transfer case fluid. Pretty poor customer service when you start accusing the customer right off the bat before you even work on the car. Again, what was done to the car has nothing to do with the transfer case fluid!!! This is supposed to be under warranty. Probably wont ever go back to this dealership! More
Staff was friendly, took care of the car quickly.And a Staff was friendly, took care of the car quickly. And a free car wash. Let me know as soon as they knew what needed to be done Staff was friendly, took care of the car quickly. And a free car wash. Let me know as soon as they knew what needed to be done More
Great and timely service - with a free car wash! Making an appointment was easy. The waiting area was comfortable and was well spaced. Beverages were off at no cost. an appointment was easy. The waiting area was comfortable and was well spaced. Beverages were off at no cost. More
Brunswick Subaru.....Great Service Department! I have always trusted them...Very professional and I am always treated with respect. I worked with John Cross on an issue and he was a tremendous help and always trusted them...Very professional and I am always treated with respect. I worked with John Cross on an issue and he was a tremendous help and very understanding of my problem...( even though I was wrong!.,)he explained every detail very well! I am very comfortable with all the personnel in the Service Department!., 5 Stars! More
This is my second vehicle from Brunswick Auto Mart. I worked with Bob Barr in 2017 when I purchased a 2014 Town and Country and called Bob when I wanted to purchase a 2019 Pacifica. He explained he had worked with Bob Barr in 2017 when I purchased a 2014 Town and Country and called Bob when I wanted to purchase a 2019 Pacifica. He explained he had a few getting detailed and would let me know when they were ready. Bob called a few days later to inform me that they were on the lot. When my wife and I got to the lot Bob was working with another customer, he excused himself did some necessary paperwork and tossed us the keys for a test drive. Upon returning we negotiated the trade-in and price on the Pacifica. Bob walked us over to finance and while waiting we met with Rick Kinkoph who explained some add ons that could enhance the vehicle. Shortly after that, we met with Joe Suliks a Bussiness Manager who shopped our best financing option and walked us through an extended warranty recommendation. It was another good experience and would recommend purchasing your next vehicle starting with Bob and ending with Joe. More
Highly recommend Karen Burval at Brunswick Subaru! Exceptional transaction, listened and work within my parameters, knew vehicle, handled my concerns, and got me back to driving a Subaru! Many, many t Exceptional transaction, listened and work within my parameters, knew vehicle, handled my concerns, and got me back to driving a Subaru! Many, many thanks! More
I am always treated well at Brunswick Auto Mart. I would like to especially commend my service advisor, Stefanie Lytle. She told me what to expect when I dropped my car off and she kept me advised. Stefanie like to especially commend my service advisor, Stefanie Lytle. She told me what to expect when I dropped my car off and she kept me advised. Stefanie does a great job! More