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Brunswick Auto Mart
Brunswick, OH
2,928 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,928 reviews
May 07, 2021
When buying the Vehicle, it was exactly as described and the process was as smooth as possible. I just had my first service visit and that went equally smooth. Ricardo & Kathy are quality personnel! Thank the process was as smooth as possible. I just had my first service visit and that went equally smooth. Ricardo & Kathy are quality personnel! Thanks, John More
by John-R
Employees Worked With
Kathy & Ricardo
May 06, 2021
Vehicle was exactly as described and the process was as smooth as possible. I was flying in to drive the vehicle home, so much of the effort was able to be completed before I arrived. smooth as possible. I was flying in to drive the vehicle home, so much of the effort was able to be completed before I arrived. More
by Glenn
Employees Worked With
Ravi
May 06, 2021
Manny deserved a lot more respect from his colleagues and I know he was new, but he kicked tail helping me out. Not many people offered to help him, but he did everything he could to make me feel good about I know he was new, but he kicked tail helping me out. Not many people offered to help him, but he did everything he could to make me feel good about my purchase. More
by btbowe11
Employees Worked With
Manny Verdino
May 05, 2021
Not a great experience with sales. Car was sold to me before being serviced and communication regarding when it would be ready was terrible. Vehicle was rushed through service and I had to return less th before being serviced and communication regarding when it would be ready was terrible. Vehicle was rushed through service and I had to return less than a week later for an alignment, causing me to need to leave work early because of service hours. You can definitely see that new car purchases are what matter and used car sales are just whatever to them. From the moment I walked in and said I was there to speak to my salesmen, I was pushed aside like yesterday’s news. If it were not for the year and low mileage of the vehicle, I would have taken my business elsewhere. Service was amazing and helpful, but sales and finance needs to improve on people skills dramatically. More
by Conrad
Employees Worked With
Scott
May 05, 2021
I just leased a 2021 Volkswagen Cross Sport. The sales person, Tony Grassia was so polite and easy to work with. He gave me the best deal from the start and I couldn't be happier with the vehicle. The person, Tony Grassia was so polite and easy to work with. He gave me the best deal from the start and I couldn't be happier with the vehicle. The finance manager was just as great! I was in and out so quick. It was by far the quickest and easiest dealership experience I have ever had. More
by amusarra1987
Employees Worked With
Tony Grassia
May 04, 2021
Subaru dealership made our purchase fast and efficient , they were concerned about our satisfaction . Our salesman was candid about price and details about our purchsse they were concerned about our satisfaction . Our salesman was candid about price and details about our purchsse More
by Gary.easter
Employees Worked With
Jake Fillmore
May 04, 2021
This is the third car we purchased from Brunswick and second from our salesperson, Nanette. They were easy to work with are very reasonable to negotiate with. This time we traded a car and we received a second from our salesperson, Nanette. They were easy to work with are very reasonable to negotiate with. This time we traded a car and we received a very fair price for it. Given the lack of inventory, it took a few weeks to locate our choice of car, but it was worth the wait. More
by ssender
Employees Worked With
Nanette Slack
May 04, 2021
Absolutely loved my lease experience!Alan was patient Absolutely loved my lease experience! Alan was patient and extremely helpful from the test drive, my needs and wants , to the final contract. Alan an Absolutely loved my lease experience! Alan was patient and extremely helpful from the test drive, my needs and wants , to the final contract. Alan and the team at Brunswick Auto Mart made sure I was in the new 2021 Atlas I wanted! No pressure either! Thanks again!! More
by denisebucci
Employees Worked With
Alan
May 01, 2021
Quick, easy and an overall great car buying experience. We loved how John went over and explained every feature in the car. Very knowledgeable. Would purchase from then again in the future. We loved how John went over and explained every feature in the car. Very knowledgeable. Would purchase from then again in the future. More
by K_HER
Employees Worked With
John Helms
April 30, 2021
Although driving 30 miles to get an oil change seems ridiculous, I do it because I am so impressed with the service and staff at Brunswick Subaru. Knowing they have checked everything gives me peace of ridiculous, I do it because I am so impressed with the service and staff at Brunswick Subaru. Knowing they have checked everything gives me peace of mind!! More
by sandi12248
Employees Worked With
Can’t recall the service writers name
