
Brunswick Auto Mart
Brunswick, OH
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Within 1 day of sending an email I heard from Nanette Slack. Straight forward response. Super simple process. No hard sell on warranties or other add ons. Bought a beautiful Tundra. Outstanding post Slack. Straight forward response. Super simple process. No hard sell on warranties or other add ons. Bought a beautiful Tundra. Outstanding post sale support. Service person I worked with to install accessories was fantastic. What a great place to work with. More
As always, went for an oil change, same day appointment was great. Pleasant young man " Jastin" greeted me and without making me feel uncomfortable, drove my car and parked it in the correct way. Without was great. Pleasant young man " Jastin" greeted me and without making me feel uncomfortable, drove my car and parked it in the correct way. Without realizing i had parked my car on wrong direction. He was, proficient, proffecianal , knowledgeable and let me know i have two open recalls which their notice to car owners has not been send out from company yet. They fixed it in a very reasonable time and saved me another trip . Many thanks, excellent customer service. More
Excellent Service! Thank you Ronald Kula for your great customer service. I would encourage anyone looking for a car to call Ron. I love my new car. customer service. I would encourage anyone looking for a car to call Ron. I love my new car. More
Everyone was professional and courteous..The dealership Everyone was professional and courteous.. The dealership was clean and set up well for the minimal wait I had. Scheduling and payment process was ext Everyone was professional and courteous.. The dealership was clean and set up well for the minimal wait I had. Scheduling and payment process was extremely easy! More
We took my Toyota Highlander in for routine service. Ben Kmiecik took care of everything. He greeted us promptly when we pulled into the service department. Kept us informed about what was being done and we Kmiecik took care of everything. He greeted us promptly when we pulled into the service department. Kept us informed about what was being done and we were finished and out the door within 45 minutes. He was very informative and pleasant. More
I never thought I would LOVE a car dealership but the amazing service that I have gotten at Brunswick Auto Mart for Toyota has been astounding! I have had the pleasure of being helped by Jeff a few times amazing service that I have gotten at Brunswick Auto Mart for Toyota has been astounding! I have had the pleasure of being helped by Jeff a few times now. He goes out of his way to make bad news better. He makes sure I have what I need when problems occur. They always get you in and out in a timely manner and go the extra mile to make you happy! I would recommend not only purchasing a Toyota from Brunswick Auto Mart but getting needed service as well. Keep up the great work Toyota Brunswick Auto Mart! More
Since 2016 I have bought 2 VW cars from this award-winning dealer. The Sales staff is wonderful, but the service dept. is even better! SATISFIED! GRATEFUL! HAPPY! I will keep coming back for mo award-winning dealer. The Sales staff is wonderful, but the service dept. is even better! SATISFIED! GRATEFUL! HAPPY! I will keep coming back for more because I feel like I’m part of the VW family! More
I arrived about 9:30 am and waited. Was told it would take about 1 hr. 30 mins later they said I was ready to go! I always have great service with the Mazda team! take about 1 hr. 30 mins later they said I was ready to go! I always have great service with the Mazda team! More
We had tentatively chosen a 2021 Forester for our new car. After a test drive, we agreed & ordered a Forester. Because our preferred color was not in stock we had to wait about 3 weeks. Our salesman kept car. After a test drive, we agreed & ordered a Forester. Because our preferred color was not in stock we had to wait about 3 weeks. Our salesman kept in touch with us once or twice a week with ETA updates. Our car arrived earlier than promised! After driving a 2010 vehicle we had many new electronic features to learn. Our salesman was a great teacher & after less than a month of driving, we thoroughly enjoy our Forester and whole heartedly recommend Patrick andBrunswick Subaru. More
The sales people make the dealership and Bill Wall sure qualifies for a five star rating.He even made a follow up phone call to see if we had any questions or problems and I did have a few questions about qualifies for a five star rating.He even made a follow up phone call to see if we had any questions or problems and I did have a few questions about various setups, which he answered thoroughly.A very enjoyable gentleman to deal with!!!! More