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Brunswick Auto Mart

Brunswick, OH

4.7
2,930 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,930 reviews

July 29, 2021

Sales and service exceptionally outstanding always! Have purchased several vehicles throughout the years. Service department personnel are excellent and professional. Technicians are competent and More

by shoppergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Molnar for Sales
July 27, 2021

Highly disappointed with service department in the way they unclogged a drain from sunroof. Got home and front floor was soaked! Had to suck water out More

by Debzilla24@aol.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 29, 2021 -

Brunswick Auto Mart responded

Deb, Thanks for letting us know. We can understand the frustration and apologize for the water. We’d like a chance to look into how this happened, so if you don’t mind, please reach out to cdodds@brunswickautomart.com at your earliest convenience. Thanks.

July 27, 2021

Mazda dealership is the best, service manager Bill couldn’t be more helpful! Service A-1. cracked oil filter replaced and wait was not long. More

by kskrisko45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
July 26, 2021

Went in for an oil change since I leased my Ram from this dealer, and Rob took care of it quickly, professionally as expected, thank you. More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
July 26, 2021

Was able to get in for oil change within a couple days. Everyone pleasant. The wait was not long so I was happy about ! Will go again More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall
July 23, 2021

I have used this dealership exclusively for the last twenty years or so, I have rented and bought cars from them and use them to service all of theses vehicle’s. They have always done a top notch job. More

by Acranokk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
July 23, 2021

Best service, knowledgeable staff and a great salesman, Best service, knowledgeable staff and a great salesman, Matt Barney who sold us a 2022 Subaru Outback. Patient, efficient and so very personable. Rec More

by fnetler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Barney. Car salesman
July 22, 2021

First service for my 2021 Camry was a breeze. Thanks to Scott D. Lanning, technician. I trust Brunswick Auto Mart Toyota dealership, beginning with the sale! More

by B.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Williams, Sales; Scott McKay, Finance Manger; Scott Lanning, Technician; Joffre Harry, Service Advisor
July 22, 2021

Service advisor was rude, and very little help. I believe her name was Stephanie. Didn't return phone calls or leave messages. It was by far way more frustrating then it should have been.. We will not More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie
Jul 22, 2021 -

Jorge responded

Service advisor was rude, and very little help. I believe her name was Stephanie. Didn't return phone calls or leave messages. It was by far way more frustrating then it should have been.. We will not get our car serviced there again. There are other Chrysler Dealerships to go to.

Jul 29, 2021 -

Brunswick Auto Mart responded

Jorge, We appreciate the feedback and are sorry about the bad experience. All our customers should be treated with respect and we’d love a chance to speak with you directly so we can better look into what happened. If you don’t mind, please reach out to cdodds@brunswickautomart.com at your earliest convenience. Thanks.

July 22, 2021

Always satisfied with the service department and our salesman Johnny Melcher! Johnny is always available and makes every transaction as swift as possible. Love all our vehicles! More

by Kristen Csincsar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Melcher
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