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Brunswick Auto Mart

Brunswick, OH

4.7
2,930 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,930 reviews

August 12, 2021

The service advisor, Michele Miller, was rude, not helpful when I did not have my insurance card with me, she did not call me when My car was ready or provide the complimentary car wash. The car renta More

by white0313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Miller
Aug 13, 2021 -

Brunswick Auto Mart responded

Thanks for the feedback. We’re so sorry you didn’t have a positive initial experience and are happy we were able to turn this around. If there’s any other way we can help you, please reach out to cdodds@brunswickautomart.com at your earliest convenience. Thanks.

Aug 14, 2021 -

white0313 responded

I would prefer that Michele Miller not be my service advisor in the future. In the 2 years I have been coming for service I only positive interactions with the other service advisors.

August 11, 2021

I called and spoke with Cathy Moye regarding my brakes. We set up a time and she was out to greet me. She was very professional and advised me what was required and the time that service would be done. Cat More

by Rkoneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Moye
August 11, 2021

Our agent was courteous, pleasant, and accommodating. The vehicle was completed faster than we expected. Always a nice experience. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
August 11, 2021

Subaru ServiceDavid is an excellent service Subaru Service David is an excellent service representative. I was having a problem with my oil light coming on then going off. He suggested an oi More

by sandy144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
August 10, 2021

The management were very attentive the salesman was very very very good very knowledgeable. They had my paperwork ready before I went and picked it up to speed up the process the place was very clean my car More

by Thedesigjeepnfirm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean molinar
August 08, 2021

I live out of town over 120 miles so most of the deal, quote etc. were conducted over the internet, mail, and by phone. I was very pleased with the deal to purchase and was able to come in and finalize i More

by rjh_1121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Helms
Aug 08, 2021 -

rjh_1121 responded

I do not understand what you are needing. I sent this report. What is the problem? What you are showing me is what I had submitted! Let me know so I can help with this. Richard J. Herr rjh_1121@yahoo.com

Aug 08, 2021 -

rjh_1121 responded

What is the problem? I submitted the above response. What do you need?

August 06, 2021

My service appointment for a recall on my Pacifica was fast and so well organized! More

by cjuhasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
August 06, 2021

Very professional dealer from sales (Nanette) to finance. 2nd car bought in 3 mo!! More

by Tmtromano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanette
August 05, 2021

Purchased from Brunswick Subaru. John Helms was our salesman and he was very organized and professional to deal with. Overall our experience with the dealership was very good. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Helms
August 05, 2021

I had a very easy and stress free experience trading in my lease for a new one in July. Patrick was very helpful and made the transaction very simple! More

by K.prosen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
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