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Brunswick Auto Mart

Brunswick, OH

4.7
2,931 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,931 reviews

September 23, 2021

Jane Williams is fantastic! Purchased online. Easy pick up and process. Vehicle as described. Perfection More

by MG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Williams
September 23, 2021

Very poor customer service car was not fixed properly price of service was outrageous will not use this dealership again More

by bill turner 25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed in service
Sep 24, 2021 -

Brunswick Auto Mart responded

Bill, Thanks for the feedback. We definitely want to speak with you directly so we can ensure your vehicle is properly fixed ASAP. If you don’t mind, please reach out to Charlie Dodds at cdodds@brunswickautomart.com so we can get this corrected. Thanks.

September 21, 2021

Pleasant service agent very knowledgeable. Service was done as needed and informed me of a recall they took care of. All good More

by joelperpar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefanie
September 21, 2021

Top notch! Having dealt with Brunswick Auto Mart for many years in both leasing and purchasing Chryslers as well as servicing these vehicles, the experience has always been positive. My recent oil change and More

by HappyChrys300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All staff (check-in, cashier & person retrieving vehicle)
September 21, 2021

Although the waiting room was full of people waiting for their cars to be serviced, I did not have to wait too long for my car to be done. Everyone was courteous, and the process was efficiently run. Thanks More

by chodanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Joffre
September 21, 2021

I went into BAM for routine maintenance on my 2020 Jeep Grand Cherokee. I couldn't have been more satisfied with the outcome. The service department is top notch. They're are professional, polite, and up More

by Paul
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
September 21, 2021

The time taken for lube, oul, filter and tire rotation was way too long (1hour and :45 min.) and has been that way for quite a while now at this dealership and scheduling is booked way too far out… More

by michael061904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lytle
Sep 24, 2021 -

Brunswick Auto Mart responded

We appreciate you letting us know, Michael. We apologize for the delay and can appreciate how frustrating the wait can be. We do appreciate your business and are happy to speak with you again directly if there's anything else we can do. Please reach out to cdodds@brunswickautomart.com at your earliest convenience. Thanks.

September 21, 2021

Our salesman Bob Barr was friendly and helpful in the selection of a used car. More

by Gloriadance09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Barr
September 20, 2021

Terry Dorsey is a top-notch salesman and Brunswick Auto Mart is a top-notch dealership. I wouldn’t shop anywhere else for the brands they represent. Customer service at every level from the buying process More

by fcbryant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Dorsey and Charles Finance
September 15, 2021

Mazda does great job and friendly service was in and out quickly love my mazda More

by Jossette
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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