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Brunswick Auto Mart

Brunswick, OH

4.7
2,786 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,786 reviews

June 07, 2024

We have purchased our cars for many years with Brunswick. Our salesman, Chris, has been such a help to us. All of the service staff are great! We love Brunswick Auto Mart! More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
June 07, 2024

My 2nd Crosstrek and very happy. David Dang in the service dept. is the very best and will ask for him from now on. More

by harrygreising
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dang
June 07, 2024

My issue with Park Sense not beeping on my Jeep, turned out not to be corrected as advertised. More

by Terrain
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris
June 07, 2024

Transaction was done quickly easily however, communication with the sales agent regarding the delivery of my car was not tinely More

by Mariamicka@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Jun 11, 2024 -

Brunswick Auto Mart responded

Hi Maria, thank you for sharing your feedback with us. We're glad to hear that the transaction process went smoothly. We apologize for any delays in communication regarding the delivery of your car. Your comments will be passed along to our team for improvement. We hope to have the opportunity to serve you again in the future.

June 06, 2024

Customer service is great. Pleasant associates. Knowledgeable sales force. I always recommend BrunswickAuto to car shoppers. More

by manofyork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Molnar
June 06, 2024

Vince was about as perfect as they come when buying/leasing a vehicle. From our initial contact to our last, he was professional, helpful, went above and beyond and sold me the Jeep I wanted at More

by jcarbone12000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince
June 06, 2024

Unlike past experiences with this dealership, our recent lease of a 2024 Toyota Highlander was a disappointing experience due to a myriad of missteps by the sales personnel with whom we dealt. Suffice it to More

by Animallover1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nanette and Mo
Jun 11, 2024 -

Brunswick Auto Mart responded

Thank you for bringing this to our attention. We're sorry to hear about your recent experience at our dealership. Your feedback is valuable to us, and we apologize for the missteps you encountered with our sales personnel. At your earliest leisure, please feel free to reach out to our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com so that we can address your concerns directly. We hope to hear from you soon.

June 06, 2024

Employees were attentive, courteous and polite. They've communicated service details very well. Waiting area is comfortable and clean. Service was done quickly and at reasonable price. I have and w More

by Outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
June 06, 2024

Stephanie in the service dept is super! She is very nice, friendly and thorough in her job! Always a pleasure to work with her when I take in my many vehicles! More

by Hellcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 30, 2024

Personnel were polite and professional but personable to talk to. They had the car out and ready for a trial before I got there. Transaction was smooth and quick. They offered a very fair trade for my old v More

by ripperd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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