
Brunswick Auto Mart
Brunswick, OH
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I came in for my first service/oil change after buying my 2021 Subaru Forester here. Appointment was easy to make, service started on time and was completed within estimated time. David at the service counte 2021 Subaru Forester here. Appointment was easy to make, service started on time and was completed within estimated time. David at the service counter was very helpful and courteous. I’ll be back for the next service! More
If you want the worst customer service, go to Brunswick Auto Mart. They like to hang up on customers, if you go inside, they will ignore you. If you reach the operator, she will speak to you rudely enough Auto Mart. They like to hang up on customers, if you go inside, they will ignore you. If you reach the operator, she will speak to you rudely enough to hang up on her. I have purchased 3 Ram Trucks and 2 Chrysler 300's and this dealer makes me want to never purchase another Chrysler product, especially NEVER from them. I have purchased vehicles from them, I have spent money for them to work on my vehicles and they definitely have no desire to help or at least be somewhat courteous. Trust me, go somewhere else. More
I was promised car matts for my used 2018 Mazda CX-5 that purchase on 12/22/2021 . I want to say that I have been called to come and get my matts.I want to thank them for their performance and the willingne purchase on 12/22/2021 . I want to say that I have been called to come and get my matts.I want to thank them for their performance and the willingness to resolve any misunderstanding. Delores L Knight More
Jordan at Brunswick Auto Mart was excellent to work with. He made it convenient to communicate through messages, texts, and calls around my schedule. He worked the numbers out in a way that made sense to m He made it convenient to communicate through messages, texts, and calls around my schedule. He worked the numbers out in a way that made sense to me. I shared with him after the purchase that this was the first actual pleasant experience I've had with buying a vehicle. I will certainly be returning in the future and highly recommend others reach out to Jordan and the Brunswick Auto Mart Team. More
I took my Pacifica in to have the stop-start repaired. It took a little extra time to schedule an appointment with COVID and the Holidays and I was getting close to the warranty expiring. I was fortunate I took a little extra time to schedule an appointment with COVID and the Holidays and I was getting close to the warranty expiring. I was fortunate I was working with Assistant Service Manager Chris Balentine, when I pulled up to the service area was full so Chris met me outside took my information walked me inside, and explained everything they needed to do. I waited in the social distancing waiting area for approximately one hour when Chris came out and gave me the thumbs up, everything was fixed and under warranty. More
I worked with Ted and Tony on a 2022 Tiguan. The entire process was painless, low/no pressure and very inviting. Not what I'm used to at a dealership. Highly recommend these two and the dealership. Than process was painless, low/no pressure and very inviting. Not what I'm used to at a dealership. Highly recommend these two and the dealership. Thanks again! More