Brunswick Auto Mart

Rob is the main reason I bought and go to your company able to get me in and out in timely manner able to get me in and out in timely manner More

Very informative and helpful. Listened to information being provided intently. Provided me with his card to answer any other issues that might come up. being provided intently. Provided me with his card to answer any other issues that might come up. More

Rob Fleming has been my service rep for the last two vehicles I've bought from Brunswick Auto mart. He is the reason I keep coming back. vehicles I've bought from Brunswick Auto mart. He is the reason I keep coming back. More

Unbelievably quick service. Only 35 minutes from check-in to check-out for oil change, tire rotation and complete inspection. to check-out for oil change, tire rotation and complete inspection. More

Professional and competent. Delivers quality work within the promised timeframe. Costs are competitive with dealers in the area. the promised timeframe. Costs are competitive with dealers in the area. More

Very timely and through service, friendly professional staff addressed all of my auto needs in one visit. staff addressed all of my auto needs in one visit. More

The salesperson was helpful in handling my return of a previous 3-year lease to a one-year return due to medical causes. And he was helpful in getting a vehicle that will help in easing the pain. A big th previous 3-year lease to a one-year return due to medical causes. And he was helpful in getting a vehicle that will help in easing the pain. A big thank you to Bill. More

Been coming here for over 25 years now. (That should say a lot.) Brought our Prius in for scheduled oil service and to extend our maintenance coverage. Overall customer service experience remains great. a lot.) Brought our Prius in for scheduled oil service and to extend our maintenance coverage. Overall customer service experience remains great. More

I recently purchased a car here two weeks ago and from the beginning to the end it’s been a horrible experience. Need assistance on my vehicle that I purchased and they ghosted me after purchase. I first the beginning to the end it’s been a horrible experience. Need assistance on my vehicle that I purchased and they ghosted me after purchase. I first walked in to the wrong department, and boy was that a mistake, they didn’t even want to help me and looked at me like I was garbage. I ask repeatedly for assistance and finally someone said you have to go across the street. As I walked into what I thought was the right location and not greeted once again, to find out I had to wait for the salesman bc he was dealing with another customer. So a lady cars salesman told me she’ll take over from here but never gave me her name, never introduced herself to me and assumed I was trying to get financed and ask me how bad is your credit. I was actually trading a high value car in for a Subaru cross track, not to mention my previous car was paid off. I explain to her that I already went through the process of getting a quote on my trade-in value and I just wanted to test drive the car. I still don’t know this lady’s name but she took my ID and let me test drive the car. While I was test driving the car sales person that I had an appointment with called me and said to meet him across the street. So as I’m driving over the ladies now calling my phone wondering where I’m at so the lack of communication from sales person to sales person is rated about a one! Once I got to the right location, I was introduced to another gentleman to start my process of my application. At that time I was just overwhelmed frustrated and just wanted to get out of there soon as I can. As I left and all paperwork with finalized the sales person that was originally supposed to help me, promised me that he have an additional key for me the following week due to being closed during the holiday. After trying to reach out to him I was ignored no response to my text or my voicemails. I even spoke to the manager of the used car department and he promised me that he will give me a call the next day so that I can get my key. He also failed me as well and never even gave me a call. I finally caught a lady named Susan from I believe a department there at Bedford Mart Subaru who assisted me, 3 weeks later I’m now getting a spare key but the one I have isn’t holding up so now I back to one. So no I don’t recommend going to Subaru Brunswick Mart, Beford auto Mile! If I had to give my opinion on why I had such poor service, I say because they assumed that I wouldn’t get approved for a car that I didn’t have money to put down I was going to waste your time! I also think once the sale was final, they didn’t care about anything else because commission was paid. More

No Jenkins around, they told me monthly payment a deal before I even left home before I even left home More