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Brunswick Auto Mart

Brunswick, OH

4.7
2,937 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,937 reviews

May 26, 2022

The Gentleman I dealt with, Dean Molnar, is very pleasant, easy to talk and down to earth. Next time I need a vehicle I will definitely choose Brunswick Auto Mart and Dean. I encourage individuals More

by svad4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEAN MOLNAR
May 24, 2022

I went in to Subaru of Brunswick and was searching for a Legacy. I was informed due to the vehicle shortage that some of the models were not available. My salesman Jake worked with me to find the perfect mo More

by Christina87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
May 24, 2022

Brunswick Auto Mart, made it extremely easy to schedule an appointment for my vehicle. Very clean business, fast friendly service. Would 100% recommend. More

by MLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefanie
May 23, 2022

Exxon service No problem with the service I get at the dealership Rob is very good More

by Frbabbo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob
May 23, 2022

Took vehicle there for repair they said would take 2 weeks, after 3 weeks they said new ETA would be over 5 weeks from when I dropped it off and refused to give a loaner vehicle until vehicle was ready, More

by Shawn Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sharon
Jun 06, 2022 -

Brunswick Auto Mart responded

Thanks for the feedback, Shawn. We understand the frustration and apologize for the wait. It’s possible we were waiting on a part, but we’d love a chance to speak with you directly so we can look into what happened. If you don’t mind, please reach out to Charlie Dodds at cdodds@brunswickautomart.com at your convenience. Thanks.

Jun 06, 2022 -

Shawn Miller responded

Even if you we’re waiting on a part, you should of offered a courtesy vehicle until the part came in. We brought the vehicle there because you said you could do repair in 2 weeks after 4 weeks you said it was going to be 2 more weeks. Stephanie was borderline rude and very unsympathetic about our situation of being without a vehicle for so long ( “it’s an Eta”) and telling us you had no vehicles available? You have a whole lot full of new and used vehicles?! I will never return to your dealership for anything!!

May 23, 2022

My husband and I traded in our 2017 Outback and I can't enough about how wonderful our salesperson Janice Huang was. From purchase to showing us all the features and how to use them. Probably the best sale More

by ttvefda3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Huang and David Dang
May 23, 2022

Professional while friendly. From the time you pull in to the time you leave everyone does a great job. More

by msrstro
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember service person’s name
May 22, 2022

Very good service. Friendly and courteous. Would recommend anyone to get a vehicle from them. More

by Mbartram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mulcher, Sam fremeyer
May 22, 2022

Service advisor was very pleasant - this was my second experience with having my vehicle serviced. Well worth the drive. More

by jbrautigan23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure what her name was
May 22, 2022

The wait was not long and they explained what was going and fixed the problem More

by ptcoontzp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but did tell us forgot.
May 24, 2022 -

ptcoontzp responded

So it was fixed right?

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