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Brunswick Auto Mart
Brunswick, OH
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The waiting area is clean and the WiFi connection is soild. The coffee is first rate. I know this because I was there 4 times for the same issue and they didn't repair it. The service is terrible for th soild. The coffee is first rate. I know this because I was there 4 times for the same issue and they didn't repair it. The service is terrible for the Toyota I bought. I wasted a lot of time at this dealership, I suggest you look elsewear. More
I will never go back! I will give credit to Ravi for being a decent human being and helping me out. He was respectful and treated me like a customer should be treated. As I will give credit to Ravi for being a decent human being and helping me out. He was respectful and treated me like a customer should be treated. As for Jacob.... This man should be fired for the way he speaks to and treats women! He told me " The Price is $14,868 and That is the end of it!" I have never been spoke to like I was dirt on the bottom of someone's shoe. I told him I didn't not appreciate the way he was speaking to me and he said "I'm not talking to like anything." Then Richard who was apparently off that day but asking for my credit card to charge it $500 to "put in an offer!" I was not allowed to submit an offer unless I paid $500...This is ridiculous and I have never had to do that and I have purchased multiple cars over the years. He should not be talking to customer or taking credit cards when he is not onsite working! Again Ravi was great and treated me kindly even though I was furious with the other two. He even apologized for their behavior when he was not the one responsible for it! Jacob needs to work in a place that has no people. He is a very angry and verbally abusive man! When I got home and pulled my car in the garage I noticed that the drivers side windshield all the paint was peeled off and the rest of it was bubbling. I was to scared to call back and inform them of this. So now I have to shell out more money to fix something that should have been fixed before it was put up for sale. Awful experience!!! More
IT WAS BAD. ...... THIS IS THE SECOND TIME THAT I HAVE BEEN TOLD IT WOULD TAKE AND HOUR AND IT ENDS UP BEING HOURS AND HOURS SERVICE DEPARMENT IS BADLY RUN ...... THIS IS THE SECOND TIME THAT I HAVE BEEN TOLD IT WOULD TAKE AND HOUR AND IT ENDS UP BEING HOURS AND HOURS SERVICE DEPARMENT IS BADLY RUN More
Everyone is friendly and professional. They explained everything and included the cost , very helpful with a loaner car. Is there a brunswick auto mart app? It would be nice if I could loo They explained everything and included the cost , very helpful with a loaner car. Is there a brunswick auto mart app? It would be nice if I could look up to see at what stage my car is at. It would save a lot of phone calls and questions. The person I was working with was off , and it took 4 calls to figure that out. More
Knowledgeable about product, willing to take time to address our questions and concerns. Both sales rep and finance dept were helpful, organized and efficient. Good experience. address our questions and concerns. Both sales rep and finance dept were helpful, organized and efficient. Good experience. More
Brunswick Mazda made the purchase of our CX 90 an easy and smooth process. Brett patiently addressed and answered all our questions and the went and found the car we wanted from outside their dealership. and smooth process. Brett patiently addressed and answered all our questions and the went and found the car we wanted from outside their dealership. More