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Brunswick Auto Mart

Brunswick, OH

4.7
2,928 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,928 reviews

August 18, 2022

Josh and Andy were very helpful and transparent throughout the buying process. No pressure at all and they were very patient with all my questions. More

by Spazzer71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Andy
August 18, 2022

Everyone their was very helpful and friendly. Our salesman was outstanding I'd recommend him to anyone he went far beyond expectations. More

by straz82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Dorsey , Mike Deluca
August 17, 2022

I took my 2019 Jeep Cherokee in for a routine oil change at 1:00 pm and two and a half hours later it was done. That's just not right! I have been doing business with Brunswick Auto Mart since when they fir More

by Steller5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert, Fleming
Sep 06, 2022 -

Brunswick Auto Mart responded

Thanks so much for the feedback. We understand the frustration and apologize for the inconvenience. Our service center does get busy at times but the wait should have been communicated. We’d love a chance to speak with you further. If you don’t mind, please reach out to Charlie Dodds at cdodds@brunswickautomart.com at your convenience. Thanks.

August 16, 2022

Pleasant people and clean waiting area, clear explanation of service needed and Recommendations for replacing dirty filters More

by gigircf@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 17, 2022 -

gigircf@msn.com responded

Same as above

August 16, 2022

Overcharge for service. No coupon discount offered for loyal customers. No comp car wash after service until I asked for one. Went in for free recall service and came out wi More

by Ripoff
Recommend Dealer
No
Employees Worked With
Greg
Sep 06, 2022 -

Brunswick Auto Mart responded

Thanks for letting us know. We’d love a chance to find out more about what happened, as we pride ourselves on transparent, fair pricing. If you don’t mind, please reach out to Charlie Dodds at cdodds@brunswickautomart.com at your convenience.

August 16, 2022

I ordered my RAM 1500 truck over the phone as I was moving from different state and needed to have it available when I arrive to Ohio. The process was straightforward and I was pleased with the price b More

by grzechas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
August 16, 2022

I went there and got the truck I saw online. Wish they could have hooked me up with a bedliner after getting such an expensive truck but wouldn’t budge they wanted another 8 dollars a month for More

by JIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 06, 2022 -

Brunswick Auto Mart responded

Jim, We’re sorry we weren’t able to come to an agreement on the liner and appreciate your business. If there’s any other way we can be of assistance please reach out to Charlie Dodds at cdodds@brunswickautomart.com at your convenience. Thanks.

August 16, 2022

The service advisor was very personable the dealership was clean the cashier was nice done in a timely manner More

by Steveg2366
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer i think her name was cathy
August 15, 2022

Soon as I walked in the door I was greeted with a hello and are you working with anyone right now. More

by Davehokin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Burual
August 15, 2022

Everyone, from Sales to Service, was very professional and genuinely kind. Especially liked Char, who helped me select my car. And the service department! More

by AMDeCrane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Char
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