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Bruce Bennett Nissan
Wilton, CT
862 Reviews
Bruce Bennett Nissan has been in business for 30 years serving the greater Danbury, Norwalk, Stamford and Bridgeport areas with truly exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 862 reviews
January 28, 2020
Very kind, descriptive, and meticulous in making sure the customer was happy with the price and car. Accurately and thoroughly expedited the sales process while ensuring all procedural steps were accounted f customer was happy with the price and car. Accurately and thoroughly expedited the sales process while ensuring all procedural steps were accounted for and eager to answer any post-sale inquiries. More
by Pkimofficial
Employees Worked With
David Reyes-Guerra
January 25, 2020
Super helpful, easy going and on the ball! The day we came to pick up the car they got us in and out. Thanks to Milton, Jeff, Matthew, Sam, and Ashanti! You guys rock! came to pick up the car they got us in and out. Thanks to Milton, Jeff, Matthew, Sam, and Ashanti! You guys rock! More
by justincberry
Employees Worked With
Matthew, Milton.
January 20, 2020
Bruce Bennett Nissan is the best dealership out there!!!! Most dealers don't offer the level of professionalism, patience and kindness you will find at Bruce Bennett Nissan. JP and Jeff went on several tes Most dealers don't offer the level of professionalism, patience and kindness you will find at Bruce Bennett Nissan. JP and Jeff went on several test drives with me before I landed on a 2015 Honda Accord that came off a 3 year lease. It was serviced at Danbury Honda. We’re looking good! I was even able to purchase an extended warranty to take it up to 100,000 miles. Matt made me laugh when sat down to run the numbers because they were totally reasonable and fair compared to KBB.com. Overall great experience!!! More
by justincberry
Employees Worked With
Matt, Jeff, JP.
January 16, 2020
Jorge Pereira Was in Sunday & worked with Jorge. It was a pleasure. Great guy,great personality, very customer orientated. He's deffinetly a keeper Todd !!! Great d Was in Sunday & worked with Jorge. It was a pleasure. Great guy,great personality, very customer orientated. He's deffinetly a keeper Todd !!! Great dealership Todd & Amie More
by Rich
Employees Worked With
Jorge Pereira
January 14, 2020
Shane was great, very helpful he took his time to make sure I got the best service and car as possible. He sat with me and showed me how to use all the different features in the car. He found me a very ni sure I got the best service and car as possible. He sat with me and showed me how to use all the different features in the car. He found me a very nice car that was in my budget i love my new ride. Shane customer service is beyond AWESOME. More
by SLee
Employees Worked With
Shane Elliot
January 12, 2020
Excellent experience I have wonderful time with David. She is very friendly and patient. I call many times asking about the car and propose and he is always very polite. I have wonderful time with David. She is very friendly and patient. I call many times asking about the car and propose and he is always very polite. More
by marcosbinda
Employees Worked With
David Reyes-Guerra
January 07, 2020
great business service excellent service friendly workers felt welcome and well taking care of regarding offers of cars. great selections of cars available and overall the e excellent service friendly workers felt welcome and well taking care of regarding offers of cars. great selections of cars available and overall the employee went up beyond to provide me with the best car options More
by logandan48
Employees Worked With
jace
January 06, 2020
Excellent customer service and very patient and willing to help. We went in there thinking we were not getting a card and came out with a brand new one to help. We went in there thinking we were not getting a card and came out with a brand new one More
by Sylvon24
Employees Worked With
Shane Elliott
January 05, 2020
Overcharged fees and don't put any credit card cash down I went to this dealership and negotiated an excellent price of $15000 on a used 2018 Hyundai. When the paperwork came back after leaving a good faith I went to this dealership and negotiated an excellent price of $15000 on a used 2018 Hyundai. When the paperwork came back after leaving a good faith deposit of $500 on my credit card to keep the deal going. To my surprise there was $3000.00 in add on fees, plus $1400.00 in taxes and that I did understand. This made the car cost $19400.00. These fees were $90 for locking lug nuts (why ?) and $1460 for something to do with the life of the loan insurance. $499 for some kind of bull crap dealership add-on and also a $699 fee for something else. I told the salesman that I did not need all these add on's and just wanted to buy the car at the negotiated price. They turned me down. To add insult to injury, it's been 8 days since I requested a deposit refund against my credit card, why it wasn't given that night, I do not understand, and when I called the dealership, I was told it would be put through in 3 more days. I went to buy a car in good faith; and I call this action a slap in the face. I have since purchased a used vehicle from an excellent car dealership, who has treated me above and beyond. More
by squaz25
Employees Worked With
Sam Melendez -- new sales person, Mark Fracker
January 02, 2020
Seth Robinson, Trinity and Matt from Finance are THE BEST Man, I don't even know where to begin! Seth Robinson is sales was the absolute best. I searched many dealerships in person and over the phone and NO O Man, I don't even know where to begin! Seth Robinson is sales was the absolute best. I searched many dealerships in person and over the phone and NO ONE was quite like Seth. He was the gold standard when it came to professionalism, charisma, assistance, accommodations and just overall a great person. If it is possible, I would have gotten ten cars from Seth just because of how enjoyable he made the process. He was also extremely thorough with all parts of the car leasing process from beginning to end. There is literally no one else myself and my wife would rather do business with than Seth. Getting a car is supposed to be a fun time and he made it even more enjoyable than we could have imagined. Trinity from the dealership was amazing with communication from beginning to end and facilitating the deal/communications - it was impressive/comfortable approach on her part! We also had the pleasure to work with Matt from the Finance department. This dude was as cool as a cucumber and one of the most honest guys you can meet in the industry - just like Seth was. Bruce Bennett Nissan is lucky to have employees like Seth Robinson on their showroom floor and Matt working the lines in Finance. Thank you for such an amazing experience and we can't wait to come back! More
by Stucko
Employees Worked With
Seth Robinson
