Brubaker Chrysler Jeep
Lancaster, PA
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603 Reviews of Brubaker Chrysler Jeep
This was definately a positive experience. I found Dwight to be knowledgeable of the vehicle we were considering to buy. While test driving the Jeep Grand, Dwight gave us a brief precise education in a profe to be knowledgeable of the vehicle we were considering to buy. While test driving the Jeep Grand, Dwight gave us a brief precise education in a professional manner. Dwight was a very courteous salesperson throughtout the entire transaction. It seemed that the entire staff we came in contact with, including the owner, had our best interest in mind. And, the Jeep we purchased is awesome. Thank you Dwight for the awesome Christmas experience. More
After looking extensively online for a new vehicle, I decided to go get a close look at the 2012 Jeep Grand Cherokee. There are many Jeep dealerships in the area, but Brubaker had a good inventory and r decided to go get a close look at the 2012 Jeep Grand Cherokee. There are many Jeep dealerships in the area, but Brubaker had a good inventory and reasonable prices. R.S. greeted me in the new car lot and was very friendly and answered all of the questions I asked. He was very informative, patient and never pressured us on making a decision. He was very easy to communicate with throughout the entire process and went above and beyond on delivery day. He had all the paperwork prepared along with getting our insurance card and change of address cards as a courtesy. Overall, it was a very easy and pleasant experience. More
Dwight was very helpful he went above and beyond helping me, very friendly made me feel at ease, attentive to detail. I would tell anyone to try and get Dwight to assist you in the purchase of your new ve me, very friendly made me feel at ease, attentive to detail. I would tell anyone to try and get Dwight to assist you in the purchase of your new vehicle. Thank you Dwight!!!!! More
Dwight Steller is a very pleasant, thorough sales representative. He was very knowledgeable about the vehicle and really took his time to make sure I knew every detail. He also took the extra time to representative. He was very knowledgeable about the vehicle and really took his time to make sure I knew every detail. He also took the extra time to call my insurance company to make sure that I would have enough coverage for my Jeep. I would recommend Brubaker as a top notch dealership and will be recommending my friends, family and work colleagues as a place to purchase a new or used vehicle. By the way Dwight, My daughter Michela said "YOU ROCK" I LOVE MY 2012 JEEP LIBERTY LIMITED EDITION JET!!!!!!!!!!!! Warm Regards, Elizabeth Murphy More
My salesman RS did an excellent job keeping me informed of all options, features and costs associated with my new Jeep. Id also like to mention that Jeremy Stouch worked with me initially via countless ema of all options, features and costs associated with my new Jeep. Id also like to mention that Jeremy Stouch worked with me initially via countless emails and also did an excellent job in letting me know the particulars of where we could be paymentwise and the value of my trade in. an overall very nice experience. RS also introduced me to the service manager who I will be working with and the service departemnt and its people were very friendly, knowledgable and welcoming. More
We originally went in on a late Saturday afternoon just to get a look at the 2012 Jeep Grand Cherokee. We had been checking out the vehicle online for sometime and finally decided look at the real thing. T to get a look at the 2012 Jeep Grand Cherokee. We had been checking out the vehicle online for sometime and finally decided look at the real thing. The salesman R. S. Artz greeted us out in the lot while we checking out the cars and was extremely friendly and knowledgeable. It was almost closing time and he was willing to go over the vehicles and answer any questions we had. We didn't feel like he was trying to pressure us into anything or trying to hurry us up as it was almost time to close. After throughly going over everything we wanted to, we setup an appointment with R. S. Artz for Monday to get a price quote on my vehicle for trade in. Unfortunately we were not able to come in until after 8pm and again he was willing to stay later than expected. I was also very pleased with the trade in value that i received on my vehicle. We really had a wonderful experience purchasing our new vehicle. R.S. was even nice enough to get our car insurance switched for us which was just so nice. Overall we are extremely pleased with not only our beautiful new car but the service we received from the dealership. More
The salesman was very pleasant upon my entry into the showroom & immediately began asking questions regarding my visit. He explained the car I was interested in buying and gave me all needed information. showroom & immediately began asking questions regarding my visit. He explained the car I was interested in buying and gave me all needed information. The day I picked up the car he was outside waiting for me & went over all the features of the car again. I was on my way with a new car within one hour. Very nice experience. More
I have been dealing with this dearlership for over 10 years and they always do whatever it takes to make me a happy customer. From the sales department to the service department. I fully trust their mech years and they always do whatever it takes to make me a happy customer. From the sales department to the service department. I fully trust their mechanics and service techs. I have never experienced a salesperson who didn't know their product. I have a 98 wrangler and just traded my town and country van for a jeep patriot. I love my Chrysler vehicles. Thanks Brubakers for everything. Thumbs up to all of you. More
bought a car from them, all their cars are way over priced, give them a low offer and they will refuse it on the spot but they sure do call you back. all their cars have problems ,whether they look bad priced, give them a low offer and they will refuse it on the spot but they sure do call you back. all their cars have problems ,whether they look bad or run bad, bout my car and not even 2 weeks later i had to take it to the mechanic to get it checked out, called them to see what they can do to fix this problem but they said"its as is". obviously they dont stand behind their product. the car ran perfect on the test drive but now i gotta spend another 3000 on top of my 6000 that i paid for the car to get it fixed. mechanic said the transmission needs to be replaced and it looks like someone already tried to get it to work. obviously the messed with it to get it to work but they never mentioned it to me when i asked them if there were any known problems. TAKE IT FORM A FORMER CUSTOMER AND DON'T THINK ITS GONNA BE ANY DIFFERENT FOR YOU. HORRIBLE SERVICE AND GREAT LOOKING CARS THAT RUNS LIKE xxxx. I REALLY WISH I WOULD'VE LISTENED TO ALL THESE REVIEWS. **********SAVE YOU R HARD EARNED MONEY AND LOOK ELSE WHERE********** Show less More
Owning a Wrangler has been a dream of mine since I was small...(I am of retirement age now...), and, this past week, my dear husband helped my dream to come true. Obviously, he wanted to make this experie small...(I am of retirement age now...), and, this past week, my dear husband helped my dream to come true. Obviously, he wanted to make this experience a most special one, and, Brubaker's certainly assisted in the best possible way - by their patience (my husband is a shopper!); their information;andtheir ability and willingness to address any possible question or concern we might have had. On the day of purchase, RS took us to meet personally with the service technician who would be servicing our vehicle, and we spent time discussing care and maintenance. But, their service went beyond that....we happened to express our interest in having a cover for the tow-unit, and the very next day RS had one for us, ready to pick up - without charge. He contacted us the day after purchase..just to see how we felt about the car and, again, offered any possible assistance. Would I recommend Brubaker's to friends and family? Wholeheartedly yes. More