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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,085 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,085 reviews

December 31, 2021

I had the pleasure of dealing with Joe getting my truck fixed. He kept me informed through the whole process and had my truck fix and ready for pick up the fastest I've ever dealt with. So happy with the s More

by Cathy berger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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Jan 01, 2022 -

Brownsville Toyota responded

Cathy, we are so pleased to read that our Service Team took amazing care of you here at Brownsville Toyota. We strive to provide the best service possible for our customers. We value your business and appreciate your kind words.

December 31, 2021

Waiting room was clean service person tried to save you a few dollars. It was covenant for me. More

by dlee34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
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Jan 01, 2022 -

Brownsville Toyota responded

We are so pleased to learn that you had a great experience with us here at Brownsville Toyota. Our Service Team always goes above and beyond to provide the best service possible for our customers. We value your business.

December 31, 2021

The service was great, fast. Belinda at the service department was very nice and helpful. More

by 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda
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Dec 31, 2021 -

4Runner responded

The service was great, fast! Belinda at the service department was very nice and helpful.

Jan 01, 2022 -

Brownsville Toyota responded

Thank you for sharing your wonderful review for us here at Brownsville Toyota. We strive to provide the best service possible for our customers in a timely matter. We appreciate your kind words.

December 31, 2021

Great service , attentive reception, informative guest service, very alert and knowledgeable of customer vehicle needs . Guest service person explain problems and recommended vehicle needs . More

by Arniecorpus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Machado
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Jan 01, 2022 -

Brownsville Toyota responded

We strive to provide the best service possible for our customers in a timely matter here at Brownsville Toyota. We value your business and appreciate your kind words.

December 31, 2021

I’m very proud of the service it was a fantastic job. With the exact exception Service personnel Belinda Oliveros very unhappy with her she wanted me to do a front alignment on a 15,000 mile vehicle unc More

by rigo.gonzalez54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda Oliveros
Report | Print
Jan 12, 2022 -

Brownsville Toyota responded

Hello, Thank you for sharing your satisfaction with the quality of services provided at Brownsville Toyota. I would like to learn more about any level of customer service that did not meet expectations. Please contact me as soon as you can. Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

Jan 14, 2022 -

rigo.gonzalez54 responded

On the job site was a fantastic job mechanics did great job Service department I’m not happy with them at all I’ve got a vehicle with a 15,000 miles and she wanted me to do a alignment and charge me for $250 charging me for a Front alignment. I haven’t nothing run over anything that’s very unprofessional and she kept insisting. you have to have a front alignment What really got me was that she put it on the paperwork that I declined what the vehicle needed .and the only Thing was the rotation of the tires after the rotation of the tires the vehicle is running perfect……

December 31, 2021

Brownsville Toyota is my #1 choice when it cones to servicing my vehicle because they are fast, professional, and friendly. More

by Ruben Lozano Acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
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Jan 01, 2022 -

Brownsville Toyota responded

Ruben, thank you for sharing your kind review for us here at Brownsville Toyota. We strive to provide the best service possible for our customers in a timely matter. We value your business and appreciate you as a great customer.

December 30, 2021

This is the second Toyota we purchase from Brownsville Toyota. Rey offered exceptional customer service! He took the time to ensure we were satisfied with our purchase. More

by mejiacesar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Vasquez
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Dec 30, 2021 -

Brownsville Toyota responded

Brownsville Toyota appreciates your kind words and positive rating! We are so glad you came back and we hope to see you again! Stay safe and have a great day!

December 30, 2021

Very quick service, staff always very attentive and nice! Definitely recommend stopping by for your car services! More

by BrianaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris
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Dec 30, 2021 -

Brownsville Toyota responded

Briana, thank you for sharing your excellent review for our Service Team here at Brownsville Toyota. We strive to provide the best service possible for our customers. We value your business.

December 30, 2021

Staff did provide service, but did not appear to be knowledgeable nor informative. Additional training on 3/36k mile warranty services is needed. More

by evega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda
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December 30, 2021

Very convenient on scheduling and staff is awesome very informative as well. Over all very pleased More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Dec 31, 2021 -

Brownsville Toyota responded

We are happy to know you are pleased with the level of customer service you received, Heather! We hope you will continue to choose Brownsville Toyota for any future auto-related needs.

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