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Brownsville Toyota

Brownsville, TX

4.9
2,082 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

February 01, 2022

Was greeted promptly and service was performed in a timely manner. Advisor went over details of service at upon completion. More

by hopkimtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arleth Trevino
Feb 01, 2022 -

Brownsville Toyota responded

Hello! We are happy to know our Service Team provided you with top-notch service and met your service needs in a timely manner. We appreciate you doing business with Brownsville Toyota.

February 01, 2022

Went on a Saturday to purchase a new 2022Rav4, put down 3,000 that day, we were told to expect it on Monday and it would be delivered by the car hauler. Left the lot with our same 2018 vehicle. We then got More

by Cassandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Gus
Feb 02, 2022 -

Brownsville Toyota responded

Cassandra, Thank you for sharing your review. Please know that we take your feedback seriously, and we would appreciate the chance to speak with you about your buying experience. If you would like to discuss this further, please reach out to me. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

February 01, 2022

Juan "Chicken Little" Castillo gave great customer service and was extremely helpful with my Camry in preparation for refinance More

by Noelrodrigu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castillo, Luis Machado
Feb 02, 2022 -

Brownsville Toyota responded

Hi there, At Brownsville Toyota, we are happy that you received great customer service and we look forward to working together again.

January 31, 2022

I was pleased with the timeframe to complete the 10,000 mile service. It was noted on the website that the wait is less in the afternoons. I like mornings but I'll switch to afternoon appointments now. More

by gdcappon
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 02, 2022 -

Brownsville Toyota responded

Hi there, Thanks for letting us know that our team could get you back on the road in a timely manner. Thank you for choosing Brownsville Toyota and we look forward to your next visit.

January 30, 2022

It was very very good service and very fast service with the dealership I'm happy 😊 More

by Reemabandak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Feb 01, 2022 -

Brownsville Toyota responded

Thank you for taking the time to leave a review. We appreciate it and have a nice day! Regards, Brownsville Toyota

January 30, 2022

great service, great staff, friendly, hospitality, clean facilities. I'm just waiting for a part for the 2020 Corolla More

by mary.garza.2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Feb 02, 2022 -

Brownsville Toyota responded

Thank you for choosing Brownsville Toyota. We are happy to know that you enjoyed a friendly and overall great service experience. Please feel free to reach out if there is anything you would like us to address. Our Service Team is always here for you.

January 29, 2022

I am very satisfied with the service that this location provided for me. I was very impressed on how everyone is so professional compared to the Harlingen location. More

by Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda
Feb 01, 2022 -

Brownsville Toyota responded

Hi Sylvia, Your satisfaction is very important to us, so we are pleased that our team was professional and could meet your expectations. Thank you for choosing Brownsville Toyota and we hope to see you again.

January 29, 2022

the service advisor Luis was great. he was helpful & courteous in every way.will definitely go there again More

by chumarbeto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 29, 2022 -

chumarbeto responded

service advisor Luis was great

Feb 01, 2022 -

Brownsville Toyota responded

We are so pleased to learn that our Service Team took great care of you here at Brownsville Toyota. We value your business.

January 29, 2022

Excellent service advisor and service performed by the service team at Brownsville Toyota. My vehicle was returned in outstanding condition. More

by roygbarrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Belinda. Service Manager Austin Ayala
Feb 01, 2022 -

Brownsville Toyota responded

Hi Roy, We are pleased that our team was excellent and thank you for choosing Brownsville Toyota. Let us know if we can be of any further assistance.

January 28, 2022

Excellent!! They explain exactly what your vehicle needs and even help you find discount coupons. More

by Lauranunez2@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 09, 2022 -

Brownsville Toyota responded

Thank you for your excellent review for everyone at Brownsville Toyota. We're thrilled to have helped you out and if there is anything else we can be of assistance with, please do not hesitate to reach out about it.

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