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Brownsville Toyota

Brownsville, TX

4.9
2,086 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,086 reviews

May 25, 2022

Everything and more is how their customer service experience is. Couldn’t ask for better. More

by office
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Mike and Rob
May 30, 2022 -

Brownsville Toyota responded

Thank you for the five stars! We appreciate the wonderful feedback to our team here at Brownsville Toyota.

May 25, 2022

Great service and help with recall issues for my Tundra 2019 and very fast response and work. More

by Juan Reynaldo Del Toro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 30, 2022 -

Brownsville Toyota responded

Juan, Thank you for bringing your Tundra to the team here at Brownsville Toyota. Safety is a priority so taking care of those recalls in a timely manner is very important to us. Glad we got you back out on the road safely. Please let us know if you need any assistance in the future.

May 22, 2022

Professional,courteous, and really fast service. Friendly atmosphere! Ordered a tail light and they were supposed to call me. No phone call as of yet. Overall this place is awesome. More

by luisazmontemayor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember them
Jun 03, 2022 -

Brownsville Toyota responded

Hello! We are very pleased to know our Service Team provided you with professional and efficient service and your overall visit went well. We value your business with Brownsville Toyota and if there is anything else we can assist you with, please do not hesitate to reach out to us directly. Thank you, again.

May 22, 2022

I would like to thank Austin, Julio, and Arleth for the phenomenal customer service, and taking care of the situation. More

by lilchris485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Julio, Arleth
May 22, 2022 -

Brownsville Toyota responded

We truly appreciate you taking the time to write such a nice review, and trusting the Brownsville Toyota team to take great care of you. It is our pleasure to provide phenomenal service and an overall great experience. We look forward to welcoming you back again next time.

May 22, 2022

I have been coming to this location for two years to service my vehicle. Every time it was an awful experience. But Luis at the service department made my experience the best by far! It went so smoothly More

by Kelsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
May 23, 2022 -

Brownsville Toyota responded

Thank you for taking the time to leave us a five-star review, Kelsey. We here at Brownsville Toyota are so happy to learn our Service Team was able to turn your experience into a five-star experience. Please don't hesitate to reach out if there's anything more we can do.

May 20, 2022

service dept. is very accommodating and understands clients need, employees are respectful and easy to talk with. overall meets my expectations. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
martin, service dept
May 20, 2022 -

Brownsville Toyota responded

Joe, thank you so much for leaving this feedback. We hope to serve you again!

May 20, 2022

Luis Machado, service writer was courteous, professional, friendly and was so helpful at getting the chip crack repaired promptly. He explained what was and how it was done to patch the windshield chip/crac More

by DaBets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
May 20, 2022 -

Brownsville Toyota responded

Hello, We are happy that you found our Service Department to be courteous, professional, and friendly. Thank you for choosing Brownsville Toyota and please let us know if we can be of any further assistance.

May 20, 2022

Excellent customer service. The service advisor, Joe, looked up my vehicle’s warranty coverage and explained it in detail. Service was complete within a very reasonable timefr More

by MimiV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
May 20, 2022 -

Brownsville Toyota responded

Thank you for taking the time to leave us a five-star review. We are elated to know our Service Team provided excellent customer service. Please don't hesitate to reach out if there's anything more we can assist with.

May 19, 2022

2 hours agoNEW I had a great experience at BrownsvilleToyota. I'm excited I found the SUV I wanted. Had excellent customer service and attention-to-detail. I highly recommend this dealership. More

by lfernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy, Guy, Abraham
May 19, 2022 -

Brownsville Toyota responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!

May 19, 2022

I received prompt courteous service from Mr Machado. Would like information on the possibility of getting a 2022 mimivan More

by lindarodarte0245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Machado
May 19, 2022 -

Brownsville Toyota responded

Brownsville Toyota greatly values your feedback, and we look forward to assisting you again upon your next visit.

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