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Brownsville Toyota

Brownsville, TX

4.9
2,086 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,086 reviews

August 30, 2022

They gave me the accurate amount of time it would take to service my car. They let me know what my car needed for maintenance More

by Smith.Samantha 655
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 31, 2022 -

Brownsville Toyota responded

Hello Samantha, we are so glad you had an efficient and knowledgeable service experience. Thank you so very much for this wonderful review of Brownsville Toyota.

August 30, 2022

Received excellent customer service & didn’t have to wait long. They explained exactly what I needed and when I to bring back my vehicle for service. More

by libby_3bl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 01, 2022 -

Brownsville Toyota responded

Hello Libby, we were excited to give you an excellent experience without having to wait long. Our Service Department wants to ensure that all of our customers know what to expect when they come back for their next visit to Brownsville Toyota.

August 28, 2022

Buddy was so honest and helpful. He is the reason I made the car purchase More

by Angelicamariafuentes33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy
Aug 31, 2022 -

Brownsville Toyota responded

We, at Brownsville Toyota, would like to welcome you to the family, Angelica. It makes us smile to read your review about how honest and helpful our Sales Team was to you during your buying process. Enjoy your new vehicle, and have a great day!

August 24, 2022

Great customer service. Friendly and knowledgeable associates. Vehicle was ready when promised. Will continue to service my car with Brownsville Toyota. More

by Grace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Aug 25, 2022 -

Brownsville Toyota responded

Hello! Thank you so much for your review! We are glad we could make your servicing something to remember. We'll be sure to let our team know how awesome they are and how well they did with your experience!

August 24, 2022

Luis the desk clerk who help me with my car service maintenance excellent attitude very helpful in explaining my concerns and get my request in repair done. More

by evelinaurgello
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will not recommend any Sales person due to prior horrible experiences that cost me to crushed my credit score .
Aug 25, 2022 -

Brownsville Toyota responded

Hello. We appreciate you and are pleased to see that you had an excellent experience here at Brownsville Toyota. I would like to learn more about the 3-star rating you have assigned us. If you would, please contact me directly via phone or email I would appreciate it. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

August 21, 2022

My service was explained to me in detail and they also checked my breaks like I requested. My service as done in a timely manner and the staff was very polite and helpful. More

by vsanchez1498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Aug 25, 2022 -

Brownsville Toyota responded

Thank you for giving us 5 stars. We're glad to see our team worked hard for you during your visit to Brownsville Toyota. We hope you have a fantastic day.

August 20, 2022

great service and very professional team. Would go back again and again. Service dept is also fantastic. More

by mike101.mg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth, Gus
Aug 23, 2022 -

Brownsville Toyota responded

Thank you for your kind review and high rating. You are a very valued customer here at Brownsville Toyota.

Aug 23, 2022 -

Brownsville Toyota responded

Thank you for your kind review and high rating. You are a very valued customer here at Brownsville Toyota.

August 18, 2022

Luis is the best! Always listens attentively and takes however much time the customer needs. I've never seen him impatient or stressed. B Toy is lucky to have him. More

by sprees-brides.0d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 23, 2022 -

Brownsville Toyota responded

Your business is appreciated here at Brownsville Toyota and we are so glad to know that you always have a five-star visit with our team.

Aug 23, 2022 -

Brownsville Toyota responded

Your business is appreciated here at Brownsville Toyota and we are so glad to know that you always have a five-star visit with our team.

Aug 23, 2022 -

Brownsville Toyota responded

Your business is appreciated here at Brownsville Toyota and we are so glad to know that you always have a five-star visit with our team.

Aug 23, 2022 -

Brownsville Toyota responded

Your business is appreciated here at Brownsville Toyota and we are so glad to know that you always have a five-star visit with our team.

Aug 23, 2022 -

Brownsville Toyota responded

Your business is appreciated here at Brownsville Toyota and we are so glad to know that you always have a five-star visit with our team.

Aug 23, 2022 -

Brownsville Toyota responded

Your business is appreciated here at Brownsville Toyota and we are so glad to know that you always have a five-star visit with our team.

August 17, 2022

Service employees are friendly and helpful. Marty and Austin are a joy to work with. They are kind, considerate, hardworking, personable, and all around wonderful. More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty, Austin
Aug 18, 2022 -

Brownsville Toyota responded

Thank you for taking the time to leave this great star rating in regards to your recent experience with us. We truly aim to apply these great qualities to all of our valued customers and we are pleased to read you could experience them, Shari. We welcome you back to Brownsville Toyota at any time.

August 16, 2022

Had to get my car towed there for fixing after my kids got bad fuel on the way to South Padre for a beach trip. Arleth was super helpful and tried to get the vehicle fixed for us before our kids had to le More

by Stephaniec
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arleth, Carlos
Aug 18, 2022 -

Brownsville Toyota responded

Hi Stephanie, our team is so glad to go above and beyond for you. Brownsville Toyota thanks you for this very kind review and we hope to serve you again soon!

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