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Brownsville Toyota

Brownsville, TX

4.9
2,086 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,086 reviews

December 28, 2022

Service advisor was consistent about giving the status of the vehicle. Staff was great and even offered complimentary water to clients. More

by virtualmum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin
Dec 28, 2022 -

Brownsville Toyota responded

We appreciate you taking the time to leave us this perfect review! Thank you for pointing out how our Service Team made sure to provide you with updates on the status of your vehicle and are glad to know you enjoyed the water offered while you were waiting. You can always be sure to expect this top-tier level of customer service, no matter what your needs are here at Brownsville Toyota.

December 23, 2022

My salesman was Julian and He was Great in explaining everything and patiently waiting on Me to decide on buying.. More

by Janie.noyola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Dec 24, 2022 -

Brownsville Toyota responded

Thank you for the fantastic review for us here at Brownsville Toyota, Janie! We are always happy to help, and we hope you have a great day.

December 23, 2022

EV was perfect, all the way from the detailed explanation of the work down to the minimal wait time .. we travel all the way from Mission because of y'all's excellent service.. Thanks Joe More

by Romeovj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Dec 24, 2022 -

Brownsville Toyota responded

Hello, we appreciate you taking the time to leave a positive review! We are glad to read that your experience here at Brownsville Toyota was a pleasant one, and let us know if you are in need of any further assistance.

December 22, 2022

The people there are very kind and professional. Ten out of ten service, would recommend. More

by Miguelzermeno4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na
Dec 22, 2022 -

Brownsville Toyota responded

Thank you for taking the time to write about your five-star experience with our team. We look forward to assisting you in the future here at Brownsville Toyota.

December 22, 2022

I loved that they went above and beyond to check my vehicle and they fixed a problem I didn’t know. My tire had a nail and I was unaware. I thought that due to the cold my tire pressure was low. I was More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atleta Trevino
Dec 23, 2022 -

Brownsville Toyota responded

Hi Yvonne, sounds like you had a very efficient five-star experience with our Service Department. Thank you for bringing your vehicle to us at Brownsville Toyota and we look forward to servicing your car again when needed.

December 21, 2022

I have had all of my service done at Brownsville Toyota on my 2021 platinum Highlander, and have been extremely happy with the service that I get and how they perform the work on my vehicle. Luis Machado h More

by lblasing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Machado
Dec 21, 2022 -

Brownsville Toyota responded

We are glad to learn that you are consistently impressed with the Service Team here at Brownsville Toyota. It's rewarding to see that you received the exact tires you were looking for in a timely manner and without issue. Everyone will be excited to learn about this highly-rated review. Thank you so much for being one of our valued customers and we look forward to your next visit!

December 21, 2022

Always take care of us. Can be expensive though. Timing for service is good, nothing that puts us out of our way More

by Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda
Dec 21, 2022 -

Brownsville Toyota responded

Hello! We are pleased to know that our Service Team here at Brownsville Toyota always takes great care of you. We truly appreciate your positive star rating. We look forward to seeing you again.

December 21, 2022

This was honestly the best and quickest auto purchase I have ever made in my life. I applied for the vehicle by text that my salesman Jesse Cantu sent me. He called me and said I was approved for my 2023 S More

by martinh210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Cantu
Dec 21, 2022 -

Brownsville Toyota responded

Martin, thank you for taking the time to leave us a five-star review and for recommending our services. We are happy to learn that our Sales Team was able to help you find a great new 2023 Sequoia and was able to make the overall experience at our dealership fun and stress-free. If you ever need help feel free to give us a call here at Brownsville Toyota! We look forward to working with you again in the future. Take care.

December 20, 2022

Excellent service! Really impressed with your staff and service, great customer service from Mr Figueroa who was very professional and patient with me More

by lawrencefelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Dec 20, 2022 -

Brownsville Toyota responded

Hello. We will make sure to share this wonderful review with everyone here at Brownsville Toyota. Thank you for taking the time to share your positive feedback and give us five stars. Come back and visit us anytime, we'll be glad to assist.

December 17, 2022

Belinda went out of her way to make sure I was taken care of. I will look for her every time I go in for service More

by awfishing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda
Dec 18, 2022 -

Brownsville Toyota responded

Thank you for the 5-star rating. We hope that you had a wonderful experience with us at Brownsville Toyota.

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