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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,082 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

July 11, 2023

Service is always great. Martin usually helps with all my service needs and he is extremely professional, knowledgeable, friendly, and overall excellent. More

by cc_megan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty or Martin
Report | Print
Jul 11, 2023 -

Brownsville Toyota responded

We are excited to read that our Service Team was professional, helpful, knowledgeable, and friendly ensuring you had a great experience. Thank you for your positive review and for being one of our valued guests, and we look forward to your next visit at Brownsville Toyota!

July 08, 2023

We have bought 3 Toyotas from this dealership only because of their exceptional service. The Service Manager makes it a point to acknowledge your presence and thank you for your patronage. The servi More

by Hinojosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Service Manager
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Jul 09, 2023 -

Brownsville Toyota responded

Hello, we are grateful you took the time to leave this positive review. It brings us joy to learn that you are impressed with all of our departments at Brownsville Toyota. We're happy to know that our Service Team is always accommodating every time you visit. Thank you for your repeated business and for always choosing us. Take care.

July 07, 2023

I was taken care of by Joe Figueroa. Joe is very thorough in explaining what needs to be done on my vehicle. He is very helpful and always with a pleasant personality. More

by Elguapo5201@yahoo,com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Report | Print
Jul 08, 2023 -

Brownsville Toyota responded

We appreciate you taking the time to leave us a five-star review. It makes us proud to learn that our helpful Service Department was thorough in explaining what needs to be done on your vehicle. Your satisfaction means a lot to us, and we are truly grateful for you choosing Brownsville Toyota for all of your automotive needs.

July 05, 2023

It's clean, the people here are very helpful and willing to go above & beyond. More

by Mbenavides31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
Jul 05, 2023 -

Brownsville Toyota responded

Thank you for the great review of our team. We are happy to see that your experience at Brownsville Toyota was helpful.

July 04, 2023

Waited less than an hour! Customer service was second to none. Luis Machado is great. More

by Kbrynt30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
Jul 05, 2023 -

Brownsville Toyota responded

It is wonderful to learn you had timely assistance and enjoyed our great Service Team. We appreciated this perfect 5-star rating and review. We look forward to assisting you at your next routine maintenance visit with us at Brownsville Toyota.

July 04, 2023

The wait was less than an hour and the staff was very courteous. I would definitely buy another Toyota. More

by laurabmtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Report | Print
Jul 05, 2023 -

Brownsville Toyota responded

We are happy to have your business and your positive five-star rating. It is pleasing us to learn our courteous Sales Team assisted in your car-buying needs in less than an hour. Congratulations on your new Toyota from Brownsville Toyota.

July 02, 2023

All the employees starting with GM Galvan greet all customers. Everyone is always respectable and kind. I've purchased several vehicles from there because of they're great customer service. More

by mathrox13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Abigail
Report | Print
Jul 04, 2023 -

Brownsville Toyota responded

Hello and thank you for the fantastic 5-star review. It is lovely to learn you have had great, respectful, and kind experiences with our Sales Team. We appreciate you being a loyal customer with us at Brownsville Toyota. Should you need anything else, please reach out.

July 02, 2023

Very professional sales team and management that deliver what they promise. If you need a new or used vehicle give Brownsville Toyota a chance to earn your business. More

by TheIsland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The two best sales associates and Gus and Ivan
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Jul 04, 2023 -

Brownsville Toyota responded

Thank you for your amazing review. We are ecstatic to learn that you had a professional and enjoyable experience with our Sales Team at Brownsville Toyota and we congratulate you on your purchase! We hope to work with you again in the future, take care.

July 01, 2023

Check engine on my 2023 highlander light came on a month after I bought it and took it in for service 2 weeks so they could check what was wrong with it and they said it was a part that needed to be ordered More

by marthagarciahdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
Jul 02, 2023 -

Brownsville Toyota responded

Martha, Brownsville Toyota appreciates you taking the time to share this review. I would like to speak with you about the needed part for your 2023 Toyota Highlander and the communication our Service Team has provided you. Please email me your contact information so that I can reach out to you. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

Jul 02, 2023 -

marthagarciahdz responded

9565177766

June 30, 2023

Me gusta esta agencia tienen muy buen servicio, y muy eficientes sobre todo son cordiales. More

by martinezvictoria8050h
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis machado
Report | Print
Jul 01, 2023 -

Brownsville Toyota responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Sales Team. We hope to work with you more in the future here at Brownsville Toyota.

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