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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,082 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

July 22, 2023

The service writer said it would be ready in about 1-2 hrs.but it took almost 4 hrs. More

by Emilio leos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda
Report | Print
Jul 24, 2023 -

Brownsville Toyota responded

Emilio, thank you for your feedback and positive review. It is pleasing to know that our Service Team took care of your automotive needs at Brownsville Toyota. Should you need anything else, please don't hesitate to reach out to us.

July 22, 2023

Prompt service upon arrival. Car ready in about estimated time. Courteous, friendly staff. Clean waiting area. More

by 3islanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jul 23, 2023 -

Brownsville Toyota responded

Hello, thanks for sharing this five-star review with us. We're thrilled to learn that our friendly Service Team provided you with prompt customer service and made sure your vehicle was ready within the estimated time. It is also pleasing to know that you found our dealership to have a clean waiting area. We appreciate your business at Brownsville Toyota. Take care.

July 22, 2023

Frank the service writer went above and beyond to assist me in dealing with the insurance adjuster More

by minniep44
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castellanos
Report | Print
Jul 23, 2023 -

Brownsville Toyota responded

Thank you so much for your kind review. We are so glad that our Service Team went above and beyond to assist you at Brownsville Toyota and we would be honored to assist you with anything else.

July 19, 2023

Great service, attended to promptly & the Auto Butler job looked outstanding! Service person, Marty, was very professional. More

by Tuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Report | Print
Jul 19, 2023 -

Brownsville Toyota responded

Tuca, we are delighted to learn you had a professional, and great experience with our Service Team. Thank you for the glowing review. You deserve nothing but the best with a freshly washed vehicle. Let us at Brownsville Toyota know if we can be of further assistance.

July 18, 2023

Excellent service, my tire was punctured and the service department honored the tire warranty on my truck More

by Hmcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie
Report | Print
Jul 18, 2023 -

Brownsville Toyota responded

Hello, thank you so much for your kind review! We are ecstatic to learn that you received excellent service at Brownsville Toyota and it would be our pleasure to assist you with any future automotive needs. Take care!

July 18, 2023

Marty did a great job getting me in and out. Quick fast service. Excellent service all around. More

by RickyPerez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Report | Print
Jul 18, 2023 -

Brownsville Toyota responded

Our Service Team here at Brownsville Toyota strives to provide excellent experiences to all of our customers, and we're thrilled to read that you received just that. Please feel free to contact us again if we can do anything else to assist you.

July 14, 2023

Great service. Joe Figueroa talked me through the process and finally got my car fixed after taking it elsewhere. More

by Rsern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Report | Print
Jul 14, 2023 -

Brownsville Toyota responded

Hello, and thank you for your 5-star review. It is lovely to learn you had a communicative and successful visit with our Service Team. We want all of our customers to have a great experience with us at Brownsville Toyota. Please reach out to us if we can answer any questions, or assist with any future auto-related needs.

July 13, 2023

Arnold Longoria was an excellent salesman who took his time and explained everything in detail. The general manager also made contact with us to see if we needed anything else. More

by li_surveillance
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arnold Longoria
Report | Print
Jul 13, 2023 -

Brownsville Toyota responded

Hello, thank you for your kind review. We are so glad that our Sales Team provided you with an excellent buying experience with Brownsville Toyota and we welcome you back anytime.

July 12, 2023

I had a problem with old vehicle, I worked with Rey Vasquez who exceeded my expectations and put me in a new Truck. Very happy with decision I made and working with Brownsville Toyota. More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Vasquez
Report | Print
Jul 13, 2023 -

Brownsville Toyota responded

Hello Miguel, thanks so much for this great review. We are so happy to know our team was able to get you in your perfect new truck! Come see us again here at Brownsville Toyota!

July 12, 2023

Frank was very helpful. Good people skills and knowledge about the services needed for my vehicle More

by adrianvzq01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jul 13, 2023 -

Brownsville Toyota responded

Hello, thanks so much for this great review! Helpful and knowledgeable assistance is always valued here at Brownsville Toyota. Feel free to contact us for any of your future automotive needs.

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