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Brownsville Toyota

Brownsville, TX

Overview
Reviews
4.9
2,082 Reviews
Call Dealership (956) 758-8962
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6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

August 11, 2023

I felt my service needs were taken care of in a timely manner by a knowledge staff with great customer service skills. More

by Abelamax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 11, 2023 -

Brownsville Toyota responded

Thank you for the 5-star review, Abel. It is wonderful to know that you had a very timely, efficient experience with our knowledgeable Service Department. Stop by and see us at Brownsville Toyota if you need anything else down the road.

August 10, 2023

Very friendly customer service professionals, timely and thorough service. Great dealership, highly recommended on my part! More

by Roger2217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
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Aug 11, 2023 -

Brownsville Toyota responded

Hi Roger, thank you for your wonderful review and recommendation for Brownsville Toyota. We are so glad that our Service Team provided you with friendly and thorough service during your visit and we are always here to help with anything else.

August 09, 2023

It would be best not to charge a customer over $200. 00 for a diagnostic fee where literally no work was done. That is absolutely ridiculous and unethical. More

by Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belinda
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Aug 10, 2023 -

Brownsville Toyota responded

Hello, Brownsville Toyota values customer feedback and I would appreciate the opportunity to discuss your review further. Please call me directly or email your preferred contact information to me so we can discuss diagnostic fees and your experience with our Service Team. I look forward to talking with you. Best Regards, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

August 08, 2023

Amazing service the associates are super friendly and they explain everything and take care my vehicle More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Olivares
Report | Print
Aug 08, 2023 -

Brownsville Toyota responded

Thank you for the great rating and review, Alex. We are happy to see our Service Team at Brownsville Toyota was very friendly and provided explanations on the services needed. We thank you for your business.

August 07, 2023

Great customer service. Helped me quick and understood my time was valuable as well. Addressed all of my concerns. More

by beckavasquez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
Report | Print
Aug 08, 2023 -

Brownsville Toyota responded

Thank you for the great rating and review. We are happy to see our Service Team at Brownsville Toyota provided great customer service and was able to provide answers to all of your questions. We thank you for your business.

August 06, 2023

Excellent Service by Austin and the Service Team and Technicians. Very Honest and showed Genuine concern in repairing my Car properly and keeping me informed all the way. Austins Team is all about treat More

by Hud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Mike Rene Adrian
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Aug 07, 2023 -

Brownsville Toyota responded

Hello, receiving positive reviews like yours is what our honest and respectful Service Department strives for. We know the importance of having an excellent experience when servicing your vehicle, thanks for choosing Brownsville Toyota to help. Your high rating and review are greatly appreciated.

August 05, 2023

It's been a good experience taking my vehicles to Brownsville Toyota every time for service. More

by jgonzalez84763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Olivares, Maxx Padron
Report | Print
Aug 06, 2023 -

Brownsville Toyota responded

Sounds like you had a great experience and that you are consistently impressed with our Service Team. That's exactly what we like to learn! Thank you so much for being one of our valued guests, and for bringing your vehicle to us at Brownsville Toyota. We look forward to servicing your automotive needs in the future.

August 04, 2023

Excellent customer service throughout the entire process. From searching to driving off in new vehicle. The entire team was very nice, respectful and it felt like family! More

by Brigetmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, I forgot my finance guys name
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Aug 05, 2023 -

Brownsville Toyota responded

Thank you for your wonderful rating and review! Our Sales Team at Brownsville Toyota is elated to know that you received excellent customer service during your car-buying experience. Congratulations on your new car!

August 04, 2023

Had my car serviced. I was helped by Frank C he told me what needed to be done and how long it would take. Everything went smooth and fast. Thank you for all you do. More

by Irmajramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Aug 05, 2023 -

Brownsville Toyota responded

We are grateful for you taking the time to leave this positive review. Thank you for trusting our Service Team with your vehicle. We are available for you in the future if you have any other automotive needs. You can always count on having a smooth and quick experience at Brownsville Toyota.

August 02, 2023

Very courteous and prompt. All work performed flawlessly. Great waiting room and coffee/ espresso machine. More

by Fritterguy
Recommend Dealer
Yes
Employees Worked With
Eddie, Gus and others
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Aug 04, 2023 -

Brownsville Toyota responded

Hello, thanks so much for this amazing review! Courteous and prompt assistance is always valued by our Service Team. Come see us again here at Brownsville Toyota for any of your future vehicle needs.

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