Brownsville Toyota

Very satisfied. The service assistance was both courteous and efficient. Working with Austin and Mike was extremely pleasant. I had tried numerous times to get the The service assistance was both courteous and efficient. Working with Austin and Mike was extremely pleasant. I had tried numerous times to get the same help from Toyota in Harlingen, from whom I had purchased this vehicle and another last year. I was required by them to wait an unacceptable amount of time, plus the service manager and the sales manager would both neither accept my calls nor return my calls. I will continue to do my needed service work with your agency, as well will I first look to you when I need a new vehicle. Thank you. Joe Lewis More

Great place to get your vehicle serviced or purchase a car. Everyone is very helpful, polite and friendly. I have never had any problems with the service to my vehicle. car. Everyone is very helpful, polite and friendly. I have never had any problems with the service to my vehicle. More

Wheels Keep on Turning and Let it Shine Time of wait and service were exceptional. Went in for Auto Butler and tire rotation for two vehicles.. Service representatives were friendly and h Time of wait and service were exceptional. Went in for Auto Butler and tire rotation for two vehicles.. Service representatives were friendly and helpful. Did a great job explaining my maintenance service agreement.. Parts representative was helpful on a part I was looking into More

I went in for routine maintenance on my vehicle. Staff was very courteous and friendly. When I walked in to the service department, I was greeted right away by Mr. Albert. He was honest about the wait tim was very courteous and friendly. When I walked in to the service department, I was greeted right away by Mr. Albert. He was honest about the wait time and offered to shuttle me while my vehicle was worked on. I decided come back later and was assisted by a different service advisor and again, great service. Even though it was pretty busy and a longer wait time than I'm used to (2 hours- which I understood because it was a very busy Saturday), I would still keep coming back to this dealership because of the awesome customer service! More

BrownsvilleToyotaServiceCenterSecondtoNone This is my fourth visit to Brownsville Toyota for service. Have not been disappointed, thus far, thanks to the attention provided by Mrs. Cynthia Cast This is my fourth visit to Brownsville Toyota for service. Have not been disappointed, thus far, thanks to the attention provided by Mrs. Cynthia Castle in the service department. Very professional and attentive to my needs for my 2017 Toyota Tacoma Sport TRD. More

Very communicative, always available to answer any questions or concerns. Very fast service considering the fix that need it my car. Really happy with it. questions or concerns. Very fast service considering the fix that need it my car. Really happy with it. More

Cynthia was great, she made sure my car was in great condition so I could drive safe and worry free. She was friendly and I always get consistent amazing service no matter which Toyota I go to, which sh condition so I could drive safe and worry free. She was friendly and I always get consistent amazing service no matter which Toyota I go to, which shows just how great you all are. More

Excellent customer service! Friendly customer service! I like that I was constantly updated on the status of the service during my wait. In the waiting area, there was fresh co Friendly customer service! I like that I was constantly updated on the status of the service during my wait. In the waiting area, there was fresh coffee and cookies provided to the customers. Thanks! More

I thought they were very nice and reliable, I got all possible options according to my chance and convicted me I’ happy with the purchase 😀 possible options according to my chance and convicted me I’ happy with the purchase 😀 More

Great Service I was met at my vehicle and was greeted by friendly CSR. Great customer service and speedy service for my vehicle. Was walked to my vehicle and was as I was met at my vehicle and was greeted by friendly CSR. Great customer service and speedy service for my vehicle. Was walked to my vehicle and was asked to make sure I enjoyed my service experience by my customer service representative More