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Brownsville Toyota

Brownsville, TX

4.9
2,085 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,085 reviews

July 11, 2020

Perfect Fast and professional. This was my first visit, and I'll keep going back! This was my first visit, and I'll keep going back! More

by DallasRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Jul 12, 2020 -

Brownsville Toyota responded

We appreciate the excellent review. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 10, 2020

We love the option to schedule service via phone or the link we receive with our notification for service due for our car. Abigail is simply Awsome. Always with asmile and ready to answer any questions. Th More

by delsierra2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Jul 11, 2020 -

Brownsville Toyota responded

Thank you for the great review! We will be sure to thank Abigail for providing you with excellent service. We look forward to working with you again!

July 09, 2020

As always my vehicle was treated with respect autobutler was awesome Austin was awesome as always and checked out my problem with the passenger side sliding door and ordered the parts needed More

by cliffy6876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 10, 2020 -

Brownsville Toyota responded

Thank you for the excellent feedback! We are glad to see that your visit exceeded your expectations yet again. If we can be of further service, please be sure to let us know.

July 09, 2020

Service Review Great service. Quick- check in was flawless. Communication great for status and when vehicle ready. Picked up without any problems. Great job More

by David Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Albert Segura
Jul 10, 2020 -

Brownsville Toyota responded

Thank you for the great review, David! We're glad to see that your visit was done in such a timely manner. We look forward to working with you again as well.

July 08, 2020

Customer service was great! Thank u Arlette for your assistance with the Toyota Highlander recall. The part was ordered and you contacted me within a few days to bring my car into the dealership. I was More

by Mdcaballero2017
Recommend Dealer
Yes
Employees Worked With
Arlette
Jul 09, 2020 -

Brownsville Toyota responded

We are pleased to know that each service appointment with Arlette has been an amazing experience. I will be sure to praise him on a job well done and pass the message along to his manager. We greatly appreciate your loyal business, and thank you for making us your service center of choice!

July 07, 2020

Great service!!! Austin at Brownsville Toyota is professional and prompt in providing service. This dealership is always on target. I can always count on them! More

by carmen.garciacaceres
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 07, 2020 -

Brownsville Toyota responded

Carmen, we appreciate you taking the time to share your great service experience with Austin! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out in the future if you need any further auto-related assistance.

July 05, 2020

Very professional. I came in without an appointment and was immediately taken care of. My Highlander needed the service and everything they were going to do was explained in detail More

by mirenecg@gmail.com
Recommend Dealer
Yes
Employees Worked With
Marcial
Jul 05, 2020 -

Brownsville Toyota responded

Thank you for the great review. We are happy to know that you enjoyed the services we provided for your Highlander. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 04, 2020

Always polite and professional Brownsville Toyota has always been very respectful to me and takes measures to protect the cleanliness of my car. They also were all wearing masks an More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 05, 2020 -

Brownsville Toyota responded

Due to Covid 19 changes to our business, we've had to adapt. We are appreciative of your review, and it seems our efforts are paying off! We plan to continue following those measures to ensure everyone is safe. Thanks for your feedback, Jake.

July 03, 2020

Quick check-in. I was told service would possibly take 90 minutes, however my vehicle was ready in roughly 40. Waiting area was arranged in accordance with CDC guidelines; this ensured the customers’ saf More

by jverajr
Recommend Dealer
Yes
Employees Worked With
Marcial
Jul 04, 2020 -

Brownsville Toyota responded

Thank you for the positive review and rating! We are delighted to know that you had a good service experience with us and that you enjoyed our waiting area. We value your business!

July 02, 2020

I would have given a 5 because the car service was outstanding as always but client courtesy was very poor this time. Very disappointed with it. More

by miryamespinosa
Recommend Dealer
Yes
Employees Worked With
Abigail
Jul 20, 2020 -

Brownsville Toyota responded

Hello, We are glad that you chose Brownsville Toyota for your vehicle service needs. Thank you for your overall positive feedback. I am sorry to hear that there were any interactions you felt did not meet our usual standards. If you're willing, please contact me so I can learn more about what happened. Best, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

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