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Brownsville Toyota

Brownsville, TX

4.9
2,082 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

August 15, 2020

The parts department is solid. As for the service department, you need to speak to a manager to get good service. Also, they no longer provide beverages for customers. More

by Honest Citizen
Recommend Dealer
Yes
Employees Worked With
Abigail from service
Aug 16, 2020 -

Brownsville Toyota responded

Hello, Thank you for the review. I am glad that you were happy with your experience in our parts department and I regret there was anything that did not meet your expectations fully. If you would like to discuss this further, please contact me directly. I hope you will give us an opportunity to work with you in the future. Best, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

August 13, 2020

Julian was amazing! He helped us with everything we needed and more. We specifically went to Toyota to have him as a salesman. If we ever need another vehicle we will definitely be going back to him. More

by staceyanne0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Espinosa
Aug 13, 2020 -

Brownsville Toyota responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Julian who was amazing! We look forward to any future visits!

August 13, 2020

Great staff and service. Always confident when I take my vehicle to Brownsville Toyota. I have been taking my vehicle there since they opened and have not disappointed More

by Adrianvillanueva_77
Recommend Dealer
Yes
Employees Worked With
Princess Rios
Aug 13, 2020 -

Brownsville Toyota responded

Thank you for the great review. We are happy to know that you have been enjoying our services. We can't wait to work with you again.

August 12, 2020

excellent service, fast , clean and accurate. I have had my car for almost a year and I am very happy with the service and customer service. More

by isabel_cedillo
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 12, 2020 -

Brownsville Toyota responded

We appreciate the excellent review, Isabel. Let us know if there is anything else we can help you with. We look forward to working with you again!

August 12, 2020

I love Toyota. This dealership is the best. Always on time always in communication. I highly recommend going to this place as they are the best in the Rio Grande Valley More

by frank.garciafrank.garcia@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Service writer
Aug 12, 2020 -

Brownsville Toyota responded

Thank you for the amazing review. We are happy to know that you enjoyed our services. We look forward to working with you again.

August 10, 2020

The only issue is I am not sure they cleaned or sanitized car after service completed. Service was for fuel pump recall and took less time than estimated. More

by ljl
Recommend Dealer
Yes
Employees Worked With
do, not, have, names.
Aug 10, 2020 -

Brownsville Toyota responded

Hello, I apologize that you did not receive the level of service you expected and would appreciate the opportunity to address your concerns further. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

August 10, 2020

The process was really easy and fast service thank you Toyota.They gave me Different options to maintain my vehicle. I’ll be coming back to service my Toyota Tacoma. More

by Joenos17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Team service :)
Aug 11, 2020 -

Brownsville Toyota responded

Joe, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2020

They replaced my Lexas tire sensor. I avoided driving another 30 miles to my nearest Lexas dealership. They noted I needed rear brakes and they took care of it. More

by Jenroh
Recommend Dealer
Yes
Employees Worked With
Don’t know-service.
Aug 09, 2020 -

Brownsville Toyota responded

Jenroh, thank you for sharing your feedback! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Brownsville Toyota!

August 09, 2020

I honestly feel as though Brownsville Toyota “gets it.” The salesman know their products and they understand their customers. I just purchased my 5th vehicle from them. I wasn’t even in the market for an u More

by Dskaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno, Alejandro Martinez
Aug 09, 2020 -

Brownsville Toyota responded

Congratulations on your vehicle! We always love to hear from repeat customers, on their experiences. Thank you, for your loyal business! We're happy to have you as part of our Brownsville Toyota family. Have a wonderful day!

August 09, 2020

Every single employee showed the upmost respect to me while I was there. I will continue going to Brownsville Toyota for service, I don’t trust or feel as welcomed anywhere else! More

by m.mtz_95
Recommend Dealer
Yes
Employees Worked With
Austin (Service desk) , Reynaldo(sales)
Aug 10, 2020 -

Brownsville Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you. We'd love to assist you again.

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