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Brownsville Toyota

Brownsville, TX

4.9
2,082 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

September 15, 2020

Great service! Josh was very helpful and patient with me. Loved that Brownsville Toyota is taking the necessary precautions for their employees and customers. Thank you! More

by Moranklany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 15, 2020 -

Brownsville Toyota responded

Hi there, thanks for the wonderful review! We'll be sure to share your compliments with Josh and our team. Let us know if there is anything else we can help you with.

September 14, 2020

Josh Reyes and Michael Schoonover are the best! They are the main reason I take my truck to Brownsville Toyota. Their knowledge is priceless when it comes to customer service! More

by ericjbrandenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Mike
Sep 14, 2020 -

Brownsville Toyota responded

Eric, thank you for taking the time to mention Josh and Mike! We appreciate your positive feedback, and we look forward to working with you again in the future.

September 11, 2020

The service here in Brownsville has been always fantastic. My gratitud and respect for all the employees and for keeping the facility very clean . Congratulations! May God bless you today and a More

by Deacongarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Sep 12, 2020 -

Brownsville Toyota responded

We would like to thank you for this thoughtful 5-Star Review! We work incredibly hard to provide our customers with an amazing car-buying experience, and ratings like yours is why we do it! We appreciate your business and we can't wait to see you again soon!

September 09, 2020

My battery died and needed immediate replacement. I did not have an appointment, but I called ahead and they were able to see me right away. More

by Reflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arleth
Sep 10, 2020 -

Brownsville Toyota responded

Thank you for the kind review! It's great to know that our Service Department could get you in quickly and help you out!

September 05, 2020

The service department is excellent. Mr Martin Rodriguez went out of his way to provide excellent customer service. Tacoma is the best truck ever made More

by oscar.posada
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
Sep 06, 2020 -

Brownsville Toyota responded

Hello Oscar, We appreciate you taking the time to leave us this feedback about the services for your Tacoma and working with Martin. Please don't hesitate to reach out if there's anything additional we can do for you. We are happy to help.

September 05, 2020

25 words insufficient for great service here! Martin and Aaron and delivery team fantastic. Had XSE in twice before for two old problems and one new (new tire due to nail puncture was recent). This time Mar More

by bobbyjoe5837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin and Aaron
Sep 06, 2020 -

Brownsville Toyota responded

We are very happy to have provided you with such a positive service experience! We hope you continue to choose us for all your automotive needs! Take care!

Sep 06, 2020 -

bobbyjoe5837 responded

And thanks to Ricardo Garcia who I have not met but as Director of service department, must take credit for his personnel as well.

September 02, 2020

We walked in at 4:35 needing to purchase a battery terminal that we could not find for our 2016 Toyota Camry. They sold us the terminal made us deal on a battery and had us on our way in 30 minutes. More

by Saldanajr.fidel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez, Luis Machado, Austin
Sep 02, 2020 -

Brownsville Toyota responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and we hope that you will continue to choose us as your dealership!

September 02, 2020

Great customer service. Very knowledgeable and service was fast. Took truck in for service and received a call as soon as it was ready for pick up. Also was given a quote on parts. More

by LuisSalinas55
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 02, 2020 -

Brownsville Toyota responded

Thank you for the positive feedback! We are glad to know that you were provided with great customer service and we hope to see you again in the future!

September 02, 2020

Been a customer for over 4 years and the experience is always great. They have always help and answer my questions and concerns. Overall great More

by Laura862003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 03, 2020 -

Brownsville Toyota responded

Thanks for the loyalty and feedback, Laura! We appreciate the kind words. We look forward to your next visit.

September 01, 2020

I was contacted by salesman Luis Carlos Lucio. Lucio knee I was looking to trade in a Nissan Armada. I told him to reach out to me when he could get me a good deal. Lucio told me he could help me, and did he More

by johnjoe4408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carlos Lucio. Gomez Finance Manager
Sep 01, 2020 -

Brownsville Toyota responded

Hello, I will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Lucio and Gomez will be glad to assist, as always!

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