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Brownsville Toyota

Brownsville, TX

4.9
2,082 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

September 27, 2020

The service was good, the attendants were friendly. I dropped my vehicle off and it was ready when I returned. I still miss getting the car washed. Not sure what happened, but all else was good. More

by davidn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial
Sep 28, 2020 -

Brownsville Toyota responded

David, I will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time Marcial will be glad to assist, as always!

September 26, 2020

The service department is great for typical maintenance tasks. However, simple repair quotes are astronomically expensive as usual. I normally use them for vehicle inspection, oil change.. basic things. Th More

by UncleFrodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua R
Sep 27, 2020 -

Brownsville Toyota responded

We appreciate the excellent review and look forward to working with you again.

September 23, 2020

As soon as I come in I feel welcomed. Its so nice and clean as well. Luis was very nice to me as well. Great customer service. More

by Adriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 23, 2020 -

Brownsville Toyota responded

Adriana, Thank you for taking the time to write about your experience with our Service Department. Glad to hear that Luis took care of you! We look forward to helping you out in the future when you need it!

September 22, 2020

Took my minivan for service and multi-port inspection. I showed up without an appointment and the Fabian, the service representative was very helpful and immediately took my vehicle. Later, he came back t More

by Jorge123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Sep 23, 2020 -

Brownsville Toyota responded

Hi Jorge, We're fortunate to have Fabian as a part of our team. We appreciate you taking the time to write such a nice review about our staff here and I'm thrilled to hear your time at Brownsville Toyota was productive, efficient, and an overall positive one. Please feel free to reach out if we can assist with any other services in the future!

September 20, 2020

Martín was very helpful, knowledgeable and made the experience a great one from beginning to end. We’ll definitely be back for all our vehicle service needs!! More

by Oscar.ahumada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Sep 21, 2020 -

Brownsville Toyota responded

Oscar, thanks for taking the time to share your great service experience with Martin! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

September 18, 2020

Luis Machado Great service! Very satisfied! I Would recommend to anyone regardless of vehicle and will definitely be back for routine service on my car. More

by agustinfloresjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Sep 18, 2020 -

Brownsville Toyota responded

Hi there, Thanks for the kind words! We're glad to know your experience with Luis and our team was positive. We welcome you back anytime you need help.

September 18, 2020

Exceptional service and awesome representatives always finding a way to find quick answers for our questions !! I will definitely continue being a loyal Toyota customer!!! More

by Elda Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martín Rodriguez
Sep 18, 2020 -

Brownsville Toyota responded

We appreciate the amazing review, Elda! Let us know if there is anything else we can help you with. We look forward to working with you again!

September 18, 2020

Exceptional service and awesome customer service. They are always ready to assist when asked. I really enjoy how they take care of our needs. Thank you! More

by JoseLucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Sep 19, 2020 -

Brownsville Toyota responded

Jose, Thank you so much for your great rating. We here at Brownsville Toyota are always thankful for great customers. Hope you have an amazing day today.

September 16, 2020

Service was done in a timely manor. Arleth let me know of future maintenance involved with my vehicle. She was very friendly and let us know right away when the service was finished. More

by JoAnn Suarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arleth
Sep 16, 2020 -

Brownsville Toyota responded

Thank you for the positive feedback! We are happy to know that you had a 5-star service experience with us and with the help of Arleth. We appreciate your business and we are always here to help!

September 16, 2020

Very polite and fast service, would really recommend to my friends and family and also I bought a Toyota Hilander for my wife at this dealership More

by mrzurita2282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
Sep 17, 2020 -

Brownsville Toyota responded

Thank you for the great review! We are pleased to see that our Service Department has made such a positive impression on you. Your recommendation is truly appreciated; we look forward to your next visit!

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