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Brownsville Toyota

Brownsville, TX

4.9
2,082 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

October 07, 2020

Excellent customer service! It only took a couple of hours to have the work done and the only down size is they do not provide shuttles anymore. More

by Arualvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial
Oct 07, 2020 -

Brownsville Toyota responded

Thank you for the great review! We are happy to know that you enjoyed our services. We appreciate your feedback and look forward to working with you again!

October 04, 2020

Sales advisor very fast to help me needed my 6 month service and was able to take me in as a walk in my car was ready faster than I though More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Princess Abigail rios
Oct 04, 2020 -

Brownsville Toyota responded

Thank you for the great review, Monica! We are happy to know that you enjoyed our services. We look forward to working with you again!

October 04, 2020

Josh customer representative very helpful!!the time it took for a simple brake job it took them from 8:50 to 1Pm even though manager offered his apologies that would be the only glitch, More

by ManuelTorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Reyes
Oct 05, 2020 -

Brownsville Toyota responded

Manuel, we are pleased to know that each service appointment with Josh has been an amazing experience. I will be sure to praise him on a job well done and pass the message along to his manager. We greatly appreciate your loyal business, and thank you for making us your service center of choice!

October 03, 2020

Great waiting area. Very attentive and professional. My wife had to go by herself, Fabian was awesome. Close to our home as well. Great job More

by Darakweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Oct 04, 2020 -

Brownsville Toyota responded

Thank you for the great review! We will be sure to thank Fabian for providing you with attentive service. We look forward to working with you again!

September 29, 2020

Everyone very helpful and explained all the service to be done and what is next to be done in the future...every thing clean an More

by djyancey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 30, 2020 -

Brownsville Toyota responded

Thank you for taking the time to share your excellent experience with Luis! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out in the future if you need any further auto-related assistance.

September 28, 2020

3 starts because I spent 2 hours. There's lack of communication amongst employees. They upload my vehicle for oil change, then for battery change More

by Edgar Y Beatriz Monita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Sep 28, 2020 -

Brownsville Toyota responded

Edgar, I am troubled to learn of your disappointment with any wait time and level of communication that wasn't to your standards. Rest assured I take your feedback seriously and would like to speak with you to better address your concerns. Please contact us when you have a moment. Thank you. Best, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

September 28, 2020

I came for maintenance service in my Toyota 4 Runner. I came for maintenance service in my Toyota 4 Runner. Luis was very professional, friendly and courteous. He answered all my questions and explained More

by Jocelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 29, 2020 -

Brownsville Toyota responded

Thank you for stopping by for maintenance services for your Toyota 4Runner, Jocelyn! It is great to see that Luis was so helpful. If there is anything further we can assist with in the future, please do not hesitate to reach out to our team!

September 28, 2020

This dealership offers excellent customer service! Wait time is always reasonable with type of maintenance required. They have always answered and fulfilled all my concerns. More

by Emdelucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial Rodríguez
Sep 29, 2020 -

Brownsville Toyota responded

Thanks for your positive comments. We strive for 100% satisfaction here at Brownsville Toyota! If there is anything else we can help with in the future, please feel free to contact us. We hope you have a great day!

September 27, 2020

excelente servicio, y el personal muy atento, siempre lo tratan a uno de li mejor. Tengo actualmente 2 toyotas, y en los ultimos años hemos estado comprando toyota. More

by Rosy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
Sep 27, 2020 -

Brownsville Toyota responded

Thank you for the great review, Rosy. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 27, 2020

Great service from your reps but we asked for the car to be vacuumed and washed and they did not do a very good job. There was sand on the drivers side and in the trunk area. More

by fmoreno20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 27, 2020 -

Brownsville Toyota responded

Hello, Although we are happy to know that you enjoyed our services, I am concerned to learn that your vehicle was returned to you without being cleaned. Please feel free to reach out to me so that we can address your concerns. Thank you. Best, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

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