Brownsville Toyota

Joe in the service department was great! Reassured us that our problem would be fixed and had us back on the road in no time! Very courteous and professional! that our problem would be fixed and had us back on the road in no time! Very courteous and professional! More

Very professional and friendly employees. They know their products and assists customers with their best of their knowledge. I ended up buy a new RAV4! products and assists customers with their best of their knowledge. I ended up buy a new RAV4! More

Joe Figurora knows what it means to satisfy a customer. Joe Figurora knows what it means to satisfy a customer. He did a good job for me. I’ll return for future service. If I had known of my tire issues I Joe Figurora knows what it means to satisfy a customer. He did a good job for me. I’ll return for future service. If I had known of my tire issues I would not have had the tires rotated or re-balanced. It cost me $75 basically for nothing, But it was not Joe’s fault. Brownsville Toyota should be proud of Joe. Thank you More

I have been a customer of Brownsville Toyota since they opened we can’t say enough good about the dealership from service to sales management opened we can’t say enough good about the dealership from service to sales management More

Very good customer service, recommend to others to go and have service to their automotive. They would treat you like family and have your best interest have service to their automotive. They would treat you like family and have your best interest More

I really enjoyed the customer service I received from my service representative Marty. I took his time to explain and to make that I understood what needed to be done and options I had in order to resolve service representative Marty. I took his time to explain and to make that I understood what needed to be done and options I had in order to resolve the issue that I had with my 2016 Toyota Tundra. He reminded me of my old favorite service representative Austin who is now a service manager at the Honda dealership. I believe that Marty is on the same track since he showed a lot of enthusiasm and eagerness to resolve my concerns. Good job on hiring personnel like Austin and now Marty. More

Fast and Professional This Service Department seems to Fast and Professional This Service Department seems to go out of their way to get your Service Done We will definitely be going back for Service Fast and Professional This Service Department seems to go out of their way to get your Service Done We will definitely be going back for Service More

It was a delight to go through the whole mileage inspection process from the time I called to make the appointment to the time I picked up my vehicle. Alberto and Luis particularly were super helpfu inspection process from the time I called to make the appointment to the time I picked up my vehicle. Alberto and Luis particularly were super helpful, friendly and patient. They were very knowledgeable and thouroughly explained issues being addressed. Everybody including cashier were outstanding More

Dealership sells you all the warranties possible. Just so they can tell you nothing is covered by your warranties. You need to pay out of pocket. Then the mechanic is sent to assist in answering questions ju they can tell you nothing is covered by your warranties. You need to pay out of pocket. Then the mechanic is sent to assist in answering questions just to walk off and ignore questions that are being done to him to find answers. Extreme disappointment, especially after the dealership came highly recommended More

Though I have to wait for more than a couple of hours, good quality service is provided always. Hopefully waiting time will be reduced in the future. good quality service is provided always. Hopefully waiting time will be reduced in the future. More