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Brownsville Toyota

Brownsville, TX

4.9
2,082 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

March 22, 2021

Absolutely amazing customer service. Our experience was exceptional from beginning till even after. Our salesman Orlando kept us informed during the process and our daughter was thrilled with her surprise More

by J_gonza_19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Mar 23, 2021 -

Brownsville Toyota responded

That's great to see! We are so pleased to learn that Orlando's communicative service helped you find your daughter the perfect new car! Congratulations to her; we hope to work with you again in the future at Brownsville Toyota!

March 22, 2021

Great and fast state inspection. They included a car wash which was done in a thorough manner. Representative kept me informed on the progress of both the inspection and the wash. More

by Leotxus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
Mar 23, 2021 -

Brownsville Toyota responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, and we hope that you will continue to visit us at Brownsville Toyota!

March 21, 2021

I purchased my car here and had a great experience. I brought it in for its first service and I had a great experience. This dealership is awesome. More

by carrilloivonne.ic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa did an amazing job
Mar 22, 2021 -

Brownsville Toyota responded

Thank you for taking the time to share your awesome experience at Brownsville Toyota. We're here to be of assistance. See you at the next service milestone!

March 21, 2021

Joe took care of my vehicle in a very professional way. He made recommendations that will make my vehicle to qrun smooth. No doubt i will bring my vehicle back to Brownsville Toyota. More

by M lozano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa
Mar 22, 2021 -

Brownsville Toyota responded

Thank you for the great review! We are so pleased to learn that Joe's exceptional service earned your recommendation and your business. If Brownsville Toyota can do anything else for you, please be sure to let us know.

March 20, 2021

The service manager Martin, was very attentive, he stayed in touch with me letting me know how things were going and also gave the Van a wash. He made the wait seem shorter. They did a great job. More

by ART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin, he's a great attentive person.
Mar 21, 2021 -

Brownsville Toyota responded

Thank you for sharing what a great job our team did at Brownsville Toyota. If there is anything further we can be of assistance with, please let our team know. We hope you have a wonderful day!

March 19, 2021

Great service. Very helpful. Friendly service abs helpful atmosphere. Fabian and his coworkers did a great job by keeping me informed through the service process. More

by Yniesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Mar 20, 2021 -

Brownsville Toyota responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2021

The customer service is great and Abigail is always very kind and helpful. I really appreciate the timely and quality services that Toyota Brownsville provides. More

by WR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Mar 18, 2021 -

Brownsville Toyota responded

We love hearing this! Thank you for the kind review. We hope to see you again at Brownsville Toyota.

March 17, 2021

Took in vehicle for service and was helped quickly by Jose who got the information he needed from me. Recommended me certain miles maintenance, but didn't push me. Service does take longer than told and More

by cjgarza8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Figueroa
Mar 18, 2021 -

Brownsville Toyota responded

Hi Cj, thank you for taking the time to write about your experience. We are happy to hear Jose communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

March 17, 2021

I travel over 20 miles to service my vehicle here, when there a toyota dealership 5 miles from home. I really enjoy the service here, keep up the good work. More

by Benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Mar 18, 2021 -

Brownsville Toyota responded

Thank you for the positive review and rating! We are happy to know that you enjoy our Service Department, and we hope that you will continue to visit us at Brownsville Toyota!

March 17, 2021

Abigail always goes above and beyond to ensure customer satisfaction. She is truly an asset to your business and why I continuously return to your dealership for service. More

by monime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Mar 18, 2021 -

Brownsville Toyota responded

Hi Monime, thanks for sharing your compliments for Abigail! We're glad to hear she went above and beyond in assisting you with your vehicle needs. We hope to work with you again.

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