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Brownsville Toyota

Brownsville, TX

4.9
2,082 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 2,082 reviews

April 07, 2021

Quick. No hassle. I got the deal I was looking for. Deal completed from the comfort of my home. Discussions were quick and to the point More

by nelsonguadalupemoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 08, 2021 -

Brownsville Toyota responded

Nelson, thank you for taking the time to share your quick and hassle-free experience with Sean! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Brownsville Toyota.

April 06, 2021

First time visit, well taken care of by service team my problem was resolved on 1st visit no follow up required thanks guys well done More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 07, 2021 -

Brownsville Toyota responded

Thank you for taking the time to share your feedback for David at Brownsville Toyota. We're happy to hear your first visit went well. Feel free to reach out if we can help with anything else!

April 06, 2021

The best customer service I have ever had at any dealership. I highly recommend this dealership over any place around. Going to another town to get good service is usually what most people do around More

by jvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez, Julio Ruiz
Apr 06, 2021 -

Brownsville Toyota responded

Hi! Sounds like you had a great experience at Brownsville Toyota from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Carlos and Julio's names. Glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.

April 06, 2021

I am very glad with my recent visit to the Toyota Dealership in Brownsville . The service is great and you can wait there got your vehicle ! More

by Clara Z. De Leon
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Martín
Apr 07, 2021 -

Brownsville Toyota responded

Thanks for sharing your recent visit to our Service Department at Brownsville Toyota, Clara. You can count on us to take care of all your vehicle needs. See you again next time!

April 05, 2021

I had Order placed for Replacement of windshield Toyota C-HR friendly staff and and helpful. No waiting time to place order. Very clean and organized.. More

by risdelaquil77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial
Apr 05, 2021 -

Brownsville Toyota responded

Thank you for taking the time to share your great experience with Marcial in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Brownsville Toyota.

April 05, 2021

I went in for an oil change . The check engine light was on . I was advised that it would cost $150 to run diagnostics. That is outrageous! My new job requires a lot of driving so I was pretty much stuck More

by cguerra101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jor
Apr 06, 2021 -

Brownsville Toyota responded

Hello, We take your feedback seriously, and I would appreciate the opportunity to speak with you to address your review further. Can you please reach out to me at a time that is convenient for you? I hope to hear from you soon. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

Apr 06, 2021 -

cguerra101 responded

I’m available after 5 or tomorrow morning after 10.

March 31, 2021

Fabian is and outstanding young man that help me with everything He is very knowledgeable of his job and the things that needed to do on my vehicle thank you More

by Eduardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Apr 01, 2021 -

Brownsville Toyota responded

Hi, Eduardo! Thanks for your shout-out about our Service Department at Brownsville Toyota and for your five-star rating. Visit us again, please!

Apr 02, 2021 -

Eduardo responded

Thank you

March 31, 2021

Abigail and the service team seem to do a good job but I continue to have a problem they can't find/correct, and their diagnostics haven't helped. More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail
Apr 01, 2021 -

Brownsville Toyota responded

Hi, I appreciate your feedback regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota

March 27, 2021

Justin Galvan and Joe where very helpful and the service was on time.An service was done on my highlander 2019. I will recommended the service at Toyota Brownsville. More

by Corbeil-lourdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 28, 2021 -

Brownsville Toyota responded

Thank you for taking the moment to share your nice feedback for our team at Brownsville Toyota regarding the services provided for your Toyota Highlander. If there is anything else we can be of assistance with, please do not hesitate to reach out to our team.

March 27, 2021

Fast, Fun, and Friendly! Every time I go in for maintenance never seem to disappoint. Everyone is always willing to help go above and beyond. More

by Rleal24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Mar 27, 2021 -

Brownsville Toyota responded

Thank you so much for taking a moment to share how our team went above and beyond with the care provided at Brownsville Toyota. We look forward to the next time we can help you out with any service needs.

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