Browns West Branch Chrysler Dodge Jeep Ram

I had been searching the Internet looking for a Durango Hellcat before they are discontinued by Dodge and found what I was looking for at Brown's West Branch. I worked with Tim Figge on the purchase of a Hellcat before they are discontinued by Dodge and found what I was looking for at Brown's West Branch. I worked with Tim Figge on the purchase of a 2024 Durango Hellcat. Tim answered all my questions, gave me a good price quote on my trade in, and helped move all the paperwork along. When I arrived at the dealership, Tim actually came in on his day off to deliver my car. I was greeted by Allie with a big smile welcoming me and making sure I was comfortable. I also met the owner who congratulated me on my new vehicle purchase, and the service manager. Trenton had all the paperwork ready and got me in and out quickly. You can tell this is a family owned business because the customer service is exceptional. I live 80 miles from the dealership but will go back because of the awesome service. More

Don't buy here if you want service. Ordered a 2022 Ram one of my several trucks. 48,000 miles my transmission went out stoped in they said couldn't even look at it and get parts order Ordered a 2022 Ram one of my several trucks. 48,000 miles my transmission went out stoped in they said couldn't even look at it and get parts ordered for at least two weeks. They kept saying we want to sell you all of your vehicles and we will take care of you I own a business so I depend on my vehicles for my lively hood. When they told me it would take at least 2 weeks to get it in the shop that was not acceptable. I called another dealer said have it there in th morning pretty sad and hard to buy something from a place that straight out told me to call another dealer to get it fixed because they didn't have time for me. They sure had time when I wrote the check for a $80k truck. More

All the staff was attentive to my needs and easy to deal with. Probably the best experience I've had purchasing a vehicle. I would highly recommend with. Probably the best experience I've had purchasing a vehicle. I would highly recommend More

Over promise and under deliver…dissatisfied with lack of effective communication. Did not show interest in doing business. effective communication. Did not show interest in doing business. More

great deal great experience Joe helped me on every step. Easy to talk to and seemed concerned and honest about helping me all the way threw my experience thanks Joe helped me on every step. Easy to talk to and seemed concerned and honest about helping me all the way threw my experience thanks More

was a positive exsperience we work with Joe Stroppel on the purchase of our new jeep Cherokee for my wife . Joe was very helpful in every way at explaining all the many features we work with Joe Stroppel on the purchase of our new jeep Cherokee for my wife . Joe was very helpful in every way at explaining all the many features of this car. More

Really seem to care about your car buying expierence Quality people with quality service an true caring for the customer!! Joe did an excellent job of sales, knowledge of vehicle and getting the vehic Quality people with quality service an true caring for the customer!! Joe did an excellent job of sales, knowledge of vehicle and getting the vehicle I wanted!! Genuine person.. More

I give West Branch Dodge a 5* rating because they were friendly, very competitive in their price, great customer service when we brought our vehicle in for service, and left us with a great overall experi friendly, very competitive in their price, great customer service when we brought our vehicle in for service, and left us with a great overall experiance. We will continue to use West Branch Dodge for our future needs. More

I have bought several new cars from West Branch including a new 2009 Dodge Challenger R/T, a 2010 Dodge Dakota 4x4, and a 2010 Dodge Ram R/T 4x4. Each time the price and service were absolutely wonderful. a new 2009 Dodge Challenger R/T, a 2010 Dodge Dakota 4x4, and a 2010 Dodge Ram R/T 4x4. Each time the price and service were absolutely wonderful. I would highly recommend this dealer to anyone looking for a vehicle. Todd and his Father know their product and make buying a car very easy. More