
Browning Mazda
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 175 reviews
This Dealership claim that they are No. 1 in the S. Cal and no other dealership can beat their price and stock, unfortunately the truth is that no other dealership can beat their BS and lies. Long story and no other dealership can beat their price and stock, unfortunately the truth is that no other dealership can beat their BS and lies. Long story short! Got an offer by their floor manager with an outrageous OTD price. Then I walk out and enjoy a nice dinner with friends. Second day, the Internet sales manager DJ called a few times and asked me to go back. I told him that I already got an offer from other dealership (same trim/color/spec) for $835 less. I told him I am not interested in driving 50 minutes down to the dealership and waste my time. DJ promised that if the offer on black and white from other dealership, he will honor that price and beat that price. So, I went in expecting to get that price (X). Original (First Day) Browning Mazda ask me to pay (X + 835) + Tax & Fee Now they said this will be the final price X + Tax & Fee WRONG!!! After I present the offer on black & white, DJ said due to the color preference, he will need to add $200 for them to balance out cost. SURE! Then he said his boss wouldn’t sell at (X + 200), and ask me to add another 185. Then he said his boss give the final offer (X + 785)… WTH??? I decided that this is such a scam and he said (X + 585) is the final offer of his boss. Whatever! So I said, I don’t have time to be wasted here. Give me an final offer. Then we will have a deal. Ok, he finally offer a price. Not the best but I do not want to keep on wasting my time here. So I said, bring me the paper with OTD price, then we will sign. Guess what… he came back with the price that’s $174 more of what we had agreed on ??? He said that this is for the color preference. EXCUSE ME!!! Didn’t you add 200 already for the color preference???????????? So, they said the best offer they can give is (X + 785). So, DJ promised to give you X for the price. And want you to pay for (X + 785) as the sale price??? This is such a scam and unprofessional act. I am ready to write an official complain to Mazda HQ and complain Browning Mazda for their utmost unprofessional act. More
They were very laid back and honest. I didn't try to pressure me and that's what sold me on the deal. I would definitely recommend this dealership to anyone looking for a great deal on a used car! pressure me and that's what sold me on the deal. I would definitely recommend this dealership to anyone looking for a great deal on a used car! More
Don't be fooled by Security Alarm system and Window Etching.<br>Eventhough you got best deal with sales rep , you could end up to pay what they want you to pay at the very end.<br>well, it could happe Etching.<br>Eventhough you got best deal with sales rep , you could end up to pay what they want you to pay at the very end.<br>well, it could happen at any dealer.<br><br>If you have full coverage insurance, etching doesn't mean much and<br>you can buy security alarm at any electronics store with way cheaper price.<br><br> <br> More
I dropped my car off at 7:15 a.m. and was given a written estimate that it would be completed by noon. At 4:15 p.m. I received a call telling me (not asking) that the mechanic would need to drive the car in estimate that it would be completed by noon. At 4:15 p.m. I received a call telling me (not asking) that the mechanic would need to drive the car in the morning to check out the noise in the rear of the vehicle that I asked be looked at. Then I was told that the mechanic would not be able to check the rear speakers, as I asked, until the morning. I took my car in for an oil change and tire rotation, and asked that the above 2 items be checked out.<br><br>When I arrived at 5:00 p.m. I was told my car was done. The final diagnosis for the noise in the rear of the vehicle and speakers was that I bring it back for further diagnosis. I was told by Mario (very quickly and not in any detail) that the mechanic would have to take apart door panels to find out why the speakers weren't working and that the bushings had been oiled and that is probably the problem with the noise in the rear, but wasn't sure.<br><br>It was quite obvious that they did not have time to inspect the things I requested and didn't bother doing anything. Now I will have to make time to go elsewhere have these two items checked. I won't go back to Browning. This is the first dealership I've been to that charges to have things checked initially (even I didn't get charged).<br><br>I was not impressed or happy with the service I received. More