Browning Mazda

Best Experience Possible My salesperson at Browning, Ed Southfield, was courteous, knowledgeable, helpful and immediately responsive to our requests. He left us alone to expl My salesperson at Browning, Ed Southfield, was courteous, knowledgeable, helpful and immediately responsive to our requests. He left us alone to explore when that was what we wanted but was right there when we needed help. The rest of the dealership personnel, from the sales manager (who conducted the price negotiation with professionalism, and without any false drama) to the service manager (who bent over backwards to get the add-on's installed on my CX-9 the same day) also conducted themselves as a credit to their organization. Of all the car purchase experiences I've had (and I've had more than a few), this one stands out as the best. I highly recommend Browning (and Ed Southfield especially) to anyone interested in a Mazda. More

This Dealership Can't Take a Hint I arrived to an appointment to buy a car at this dealership and they were so unprepared we almost went to Alhambra. They didn't have the car I would I arrived to an appointment to buy a car at this dealership and they were so unprepared we almost went to Alhambra. They didn't have the car I would be driving on the lot or even washed for that matter. After test driving the wrong car we expressed our frustration. They finally brought around "the car" and it wasn't washed either. I spent four and a half hours at the dealership buying the car, having come in with the exact VIN # of the vehicle I wanted. The sales service at this dealership is a joke. I feel as if I had to make them take my money while they treated me like trash. The price was good, though. More

Extremely Satisfied Quick, responsive, made us feel like family. We never felt pressured into any thing we did not need. Wish all of our car buying experience was this Quick, responsive, made us feel like family. We never felt pressured into any thing we did not need. Wish all of our car buying experience was this easy. Steven was able to answer all of our questions and concerns without having to pass us off to a supervisor or anyone else. One person, other than final finance, was able to seal the deal from start to finish. We really enjoyed our experience at Browning Mazda. More

after sale customer service the employee are friendly and accommodating. however my concern is the customer service after sale i bought mazda2015 ISV 4door last may 16, 2015 the the employee are friendly and accommodating. however my concern is the customer service after sale i bought mazda2015 ISV 4door last may 16, 2015 the customer service is good during the closing sale however i got only one key on my car he promised to me 2-3days he will call me to pick up the another spare key but almost 2weeks i did not received any call to give me update about the key so i decided to follow-up. when i spoke to him he forgot about my spare key and try to recall my name and also the model of my car. More

Awesome! My father liked the fact that the dealer filled up our gas tank for free! Great purchase and am so excited to be the proud owner of a Mazda! My father liked the fact that the dealer filled up our gas tank for free! Great purchase and am so excited to be the proud owner of a Mazda! More

Friendly and efficient I bought a certified Miata and was very pleased with friendliness and attentiveness of staff. Edgar Castellanos helped me from start to finish, he was I bought a certified Miata and was very pleased with friendliness and attentiveness of staff. Edgar Castellanos helped me from start to finish, he was very good and helped make it a very pleasant transaction. More

Ed Southfield, knowledgeable, respectful & pressure free Ed Southfield is the best in customer satisfaction!!! He made my car buying experience joyful! Ed is very knowledgeable, respectful, kind and calm. I Ed Southfield is the best in customer satisfaction!!! He made my car buying experience joyful! Ed is very knowledgeable, respectful, kind and calm. I didn't feel pressured at all. I would ENCOURAGE ANYONE to request Ed Southfield, at Browning Mazda in Cerritos. I purchased a 2016 mazda cx-5, touring 2fwd. More

Ask for Ed Southfield - absolutely the BEST !!! Meeting Ed Southfield, Sales Customer Service Representative, was by far the BEST thing that could have happened to me when I visited Browning Mazda. Meeting Ed Southfield, Sales Customer Service Representative, was by far the BEST thing that could have happened to me when I visited Browning Mazda. He is friendly, knowledgeable, experienced, professional, relaxed, and the ideal gentleman to assist anyone with their Mazda exploration and possible buying experience. He alone made me choose Browning Mazda as the dealership where I purchased my new 2015 Mazda6. I feel that not only have I been treated with pressure-free respect and warmth, but that i have made a trusted friend whom I can count on as I own, maintain, and enjoy the years of ownership ahead of me. Wendy in Finance was great as well. Thanks, Ed :) More

Painless and easy They don't have some of the fancy amenities you see nowadays, but their prices are great, they didn't pressure me at all, and the process was as fast They don't have some of the fancy amenities you see nowadays, but their prices are great, they didn't pressure me at all, and the process was as fast as buying a car can be. More

quick, easy, and stress free The Browning internet department was amazing. They made car purchasing easy and hassle free. I had asked other Mazda dealership for quotes. Browning w The Browning internet department was amazing. They made car purchasing easy and hassle free. I had asked other Mazda dealership for quotes. Browning was the only dealership that offered $2000 less than all the other dealerships! All other dealerships couldn't even come close. When my husband and I were ready to purchase the car, the internet department was so helpful and polite. They honored the online quote I received. When we went to purchase the car, my husband and I were prepared to deal with the typical "games" that dealerships play. However, the internet department was straight forward and professional. All in all, it was a stress free and easy experience. More