Browning Mazda

Great Experience We found the car we wanted online at Browning Mazda. Ed had the car pulled around and was waiting for us when we arrived. He was very knowledgable and We found the car we wanted online at Browning Mazda. Ed had the car pulled around and was waiting for us when we arrived. He was very knowledgable and a pleasure to work with. He did not try to push us toward the next best car or more bells and whistles. I liked that he respected the fact that we had done our research and knew exactly what we wanted and our budget. We were in and out within a couple of hours. If you are in the market for a new or used car I hope you'll give Ed a call. More

I walked away satisfied and grateful Working with Steve Klasky and Jose was really stealer. They made me feel comfortable and gave me the opportunity to be myself. Steve really know what Working with Steve Klasky and Jose was really stealer. They made me feel comfortable and gave me the opportunity to be myself. Steve really know what was a good fit for me and closed the deal well. I pushed through the entire meeting for a lower price and Steve did his best to make that happen. I walked away with an amazing deal. Steve was eager to help me find the right car and I appreciate it a lot. Three months later and I am still very satisfied. :) More

I felt so comfortable! I had the best experience here at Browning Mazda! Our salesman Ed Southfiled was fantastic and made us feel understood, comfortable, and top-priority. I had the best experience here at Browning Mazda! Our salesman Ed Southfiled was fantastic and made us feel understood, comfortable, and top-priority. He never once pushed us to purchase a car or any extra features. He told us directly, "I'm not here to sell you a car, but to help you buy a car." My husband and I walked in and told him exactly what we wanted, and thats exactly what he gave us. He was very polite, kind, and great with his customers! I was so nervous to go shopping for a new car and with Ed's help, I never had any doubt that I was with the right salesman. I would definitely recommend visiting Ed when shopping for your new Mazda. Oh, and I love my new car. It is definitely the right fit for me! More

Great experience ! Excellent service ! Ed Southfield was such a great person, besides being a sales person I got to know him and he listened to everything I had to say. Excellent service ! Ed Southfield was such a great person, besides being a sales person I got to know him and he listened to everything I had to say. He didn't push any sales he recommended good pointers and when we closed the deal he was definitely on top of things!!! Thanks Ed for the advice and welcoming me and my little one and working with me (= !! More

Great Salesman I HATE shopping for cars, but I've been looking to replace my Nissan Z for a more practical, but still "fun to drive" type of car. Went to a couple di I HATE shopping for cars, but I've been looking to replace my Nissan Z for a more practical, but still "fun to drive" type of car. Went to a couple different places and was very unhappy with their very rude attitudes and pushiness. Visited Browning Mazda and Ed was the first to ask if I needed help. Had a very pleasant experience shopping with Ed as the sales rep. He was respectful, laid back, and not pushy at all. It was like dealing with a real person with real conversation, as opposed to having to feel like being on the defensive end with a lot of the sharks out there. We actually had conversations about personal life and various interests, which was quite refreshing from a car dealership. After test driving, thought about the Mazda 6 for a week. Ed followed up and was very nice. Decided to go back a week later to drive another Mazda 6. This time, we closed the deal. I got the car I wanted and met a pretty cool person. A big reason I decided to get the car from Browning was because of Ed. I think all sales reps could learn a couple two, three things from him. More

A happy experience It is a good experience. Before going to the dealership, Angelina helped me quote for several models. I arrived at 11 am on Monday. Then Averian helpe It is a good experience. Before going to the dealership, Angelina helped me quote for several models. I arrived at 11 am on Monday. Then Averian helped me test drive Mazda 3 and Mazda 6. During the test drive, Averian gave me a very precise and detailed instruction of the features for each trim of Mazda 3 and Mazda 6. He helped me a lot in making the final decision. After test-drive we came back to the store. Then I got a quote from Mr. Jizzman, who was also very friendly. After that I signed the paperwork and paid for the car. I chose to buy car insurance by my own. So they had to kept waiting for me. However, they were all very patient. Averian's manager also helped me find a better insurance price. By the way, they have a good post-sale service for their customers. Finally I drove my car home. Thanks to Averian, Jizzman and Angelina. More

Long but Good I would say that my overall experience was a good one. The internet department really helped bring the cost down upfront. The typical dance a buyer I would say that my overall experience was a good one. The internet department really helped bring the cost down upfront. The typical dance a buyer has with the sales rep was not as painful as in other places. Some moments were a bit rougher, especially when dealing with younger/newer sales reps who don’t expect to be asked specific questions; and as with any person, it’s tough saying “ don’t know, let me find out.” Anyway, my main salesman Ed Southfield was a pleasure. He wasn’t pushy and was very knowledgeable. There wasn’t a good cop bad cop routine. The “bad cop” was actually good. So it worked out just fine. think the process could have been at least 30 min shorter—it felt a bit lengthy. had one somewhat small issue and it was that my spare key wasn’t available when purchased my vehicle. Apparently the service department had misplaced it or something. Anyway was told it would be searched for or if it wasn’t found that they would make me a new key free of charge and should have it within the next couple of days. did get my key, but it didn’t happen until a couple of calls and an in-person reminder about a week later. showed up on Saturday, and after 2.5 hrs of waiting (being told 10 more minutes like 3 times) did get my spare key. think this should have been more of a priority on their part. t was their responsibility to follow up with me to ensure got something so small as a spare key, that ’m paying for, rather than ME following up with them. This wasn’t Ed’s fault, perhaps just internal miscommunication. Over all, ’m pleased with my business experience here. We’ll see how feel down the line. More

Excellent Customer Service! After much research I knew exactly what car I wanted, so, I called Browning Mazda and spoke with Edward Southfield, Sales Customer Care Representative After much research I knew exactly what car I wanted, so, I called Browning Mazda and spoke with Edward Southfield, Sales Customer Care Representative. Immediately Ed was most helpful, extremely knowledgeable and very professional. I told Ed I was looking for a brand new 2016 Mazda CX-5 Grand Touring in white with Technology Package. He said one just came in and was still wrapped! Browning Mazda had exactly what I was looking for, so I headed over to Browning Mazda to purchase my new car! Ed made the whole transaction easy! Ed Southfield is friendly, helpful, professional, and extremely knowledgeable of his product line. I highly recommend going to Ed Southfield at Browning Mazda to purchase your car. I got exactly what I wanted, at a great price and in a friendly environment! More

Best place to buy a car Pleasant experience. Love that there are so many choices. Great friendly people (but Jose who's "not a salesman" needs work on his saying "we can't lo Pleasant experience. Love that there are so many choices. Great friendly people (but Jose who's "not a salesman" needs work on his saying "we can't lower the price" in a more friendly manner) Steve was great, extremely knowledgeable and willing to help. He needs a raise. More

Great experience Shopping for a new car for my daughter, affraid of being taken advantage off as no male went with us, went with a positive mind of hoping to find the Shopping for a new car for my daughter, affraid of being taken advantage off as no male went with us, went with a positive mind of hoping to find the car we wanted and the sales person whom help us was not only great but also savy on the cars that young adults look for. Joshua spent alot of time with us in different lots that Mazda owns and never complained about us taking our time. He was great, and that was we were looking for, not only for a great car but great service. His Manager and the financing guy were also great. Thank you, More