Brown's Toyota of Glen Burnie

The best seller of car. Alan Adams The best seller of car. Mister Alan Adams I would personally recommend it to other people to this reliable and respectful friendly man he helped me The best seller of car. Mister Alan Adams I would personally recommend it to other people to this reliable and respectful friendly man he helped me a lot so I could buy my car. thank you very much sir Alan Adán More

Didn't even perform Toyotacare service Brought 3 month old prius in for 10k service and to replace defective moonroof. They want to charge me $1000.00 for roof and after 8 hours didn't they Brought 3 month old prius in for 10k service and to replace defective moonroof. They want to charge me $1000.00 for roof and after 8 hours didn't they even do the oil change!! I had to insist they remove the service from my record as I was not going to use them but still needed the toyotacare service performed. They lost my keys and I had to wait an additional 10 minutes... Be very wary of Browns Toyota service, they really want your money! More

They Take Advantage of Women They tried to charge me $500 for a defective mirror on a BRAND NEW CAR while another TOYOTA dealership would have put it under warranty. The other dea They tried to charge me $500 for a defective mirror on a BRAND NEW CAR while another TOYOTA dealership would have put it under warranty. The other dealership ended up only charging me $70 because Brown’s Toyota already put it in my record that it couldn’t be covered under warranty. BROWN’s TOYOTA TRIED TO CHARGE ME $500 AND ANOTHER TOYOTA DEALERSHIP ONLY CHARGED ME $70 FOR THE SAME ISSUE. Brown’s reason to me was because I did not retrieve the defective part (in the middle of traffic) and return it to them BUT their reason to the other dealership,when they were asked why it wasn’t covered under warranty, was that my car had other damage and looked like it had been hit . GOOD THING THE OTHER TOYOTA DEALERSHIP ARE HONEST PEOPLE and could see that their was no damage on my brand new car and BROWN’s TOYOTA WERE LYING! I also took pictures the day I took my car to Brown’s Toyota so my pictures proved that THEY ARE LIARS! Not only did they try to charge me for something that should have been covered under warranty, they tried to charge me almost 7x as much as another Toyota Dealership, for a defective mirror ON A BRAND NEW CAR. And THEY LIED!!! Ladies... NEVER TAKE YOUR CAR TO BROWN’s TOYOTA More

Great Service! I bought my second vehicle from Browns Toyota on August 30th, and worked with Alan Adams. Alan sold me my first Tacoma and he was wonderful to work wi I bought my second vehicle from Browns Toyota on August 30th, and worked with Alan Adams. Alan sold me my first Tacoma and he was wonderful to work with. After that I knew he would be the salesmen to work with if I ever went back, and thats just what i did. Alan truly cares about his customers and is a pleasure to work with. He got me the payment I needed on the 2019 Corolla I picked out and I would reccommend him to anyone who is thinking about going to Browns Toyota. On a scale of 1-10, I give Alan a 15!! Go buy a car from him!! More

Stay away from Brown's The customer service here is disgusting. Everytime I've had to deal with the service department I've been severely disappointed. They will push you to The customer service here is disgusting. Everytime I've had to deal with the service department I've been severely disappointed. They will push you to sign without telling you there will be charges, read everything & ask questions like I did so this does not happen to you. I could have been charged $200 for them to tell me nothing was wrong with my vehicle- two other mechanics not affiliated with browns confirmed what I was trying to say was wrong with it. They also tried to tell me something completely unrelated was happening when in fact the part was fine. I've been trying to schedule an appointment to have my recalled airbag replaced but was told everyone is too busy to speak with me and may call me back within the next 1 2 or 3 days. What kind of people are running this place?! I will never buy a car from them again. Choose a different Toyota dealership, please save yourself the headache. More

Bought my dream vehicle!! Dropped in to look at a car and left with my dream vehicle. I owe it all to Dennis White! Dennis was very friendly, incredibly helpful sales person, n Dropped in to look at a car and left with my dream vehicle. I owe it all to Dennis White! Dennis was very friendly, incredibly helpful sales person, no pressure at all! Answered and explained all my questions, very patient and very easy to talk too. I felt at ease speaking to him as he was very professional and kind. The whole overall experience was great. The process from beginning to end was easy and smooth. Second vehicle purchased there and absolutely always had positive experience! More

Excellent purchase experience Mrs. Shan Chao was very helpful and nice. We with price and finance. Shan Chao's customer service was excellent. She helped me on out-of-state plate a Mrs. Shan Chao was very helpful and nice. We with price and finance. Shan Chao's customer service was excellent. She helped me on out-of-state plate and registration. Purchasing experience make feel welcome and convenience. Almost 200 miles driving from home to Brown's is worth. If you ever need a new car, make sure you stop by Brown's Toyota and ask for Mrs. Shan Chao. Also the Internet stuff Ashley helped me significantly on buying this RAV4. More

Excellent Customer Service From the start to the end Mr. Dennis was very helpful. He was very nice and pleasant. Worked with our price range and gave us the best deal with a bea From the start to the end Mr. Dennis was very helpful. He was very nice and pleasant. Worked with our price range and gave us the best deal with a beautiful car. 😊 Dennis' customer service was excellent. Dennis followed up with phone call a couple times a to ensure evrything went good with our car. If you ever need a new car or newer car, make sure you stop by Brown's Toyota and ask for Mr. Dennis White. Also the manager Mr. Dave Barnhouse was a very nice and helpful and funny guy. 😊 More

Great experience. Best experience I’ve had buying a car. I can say your dealership has really improved since 2000. Left this dealership in 2000 and went to Laurel Toyst Best experience I’ve had buying a car. I can say your dealership has really improved since 2000. Left this dealership in 2000 and went to Laurel Toysto. You guys are awesome More

Excellent experience with no pressure. In looking for a car, I happened to stumble on a slightly used Toyota Avalon XLE on the internet. I researched the price before contacting the dealer In looking for a car, I happened to stumble on a slightly used Toyota Avalon XLE on the internet. I researched the price before contacting the dealer and it was very competitive. When I arrived, the staff was friendly, professional and above all, dare I say it... honest. The final price did not include any shady up charges, no real haggling was even needed. They never pressured me into the sale and I really liked working with the entire staff. Every single person I interacted with thanked me for my business. All things considered, this was the best buying experience I have ever had purchasing a car. More