Brown's Toyota of Glen Burnie

I had an appointment for a 25,000 mile check. During my visit, I went to the showroom to view the cars. Joyce came over and started talking to me and I felt comfortable with the information that she was p visit, I went to the showroom to view the cars. Joyce came over and started talking to me and I felt comfortable with the information that she was providing about the Venza. I had never seen the Venza but the style was very appealing. Throughout the whole process of me looking and trying to make a decision, the staff was very helpful and considerate. The staff was sensitive to my needs and my emotional dilemma. I recently lost my husband and was having a hard time moving forward with decisions. It took me at least 7 days to make a decision. Joyce was very patient with me and gave me plenty of time to get my emotions together. Thanks to Joyce, I am on the road to recover and move one step forward. More

Everyone we dealt with was friendly, educated and easy to deal with. We never felt like we were be "sold" a car. The price was more than fair and the entire deal didn't take too long. I would send my frie deal with. We never felt like we were be "sold" a car. The price was more than fair and the entire deal didn't take too long. I would send my friends and my family to deal with this dealership. More

the two individuals are exceptional in giving service to the customers. they go beyond the call of duty and try to make your experience delightful. i would highly recommend others to go and talk to these i the customers. they go beyond the call of duty and try to make your experience delightful. i would highly recommend others to go and talk to these individuals when seeking a excellent price on their trade ins and purchasing new vehicles as well. More

I traded in my 2007 Prius and bought a 2010 Prius. Ms Morrison volunteered to handle my purchase as I approached the dealership desk. I already had an offer from another dealer, which Ms Morrison got it Morrison volunteered to handle my purchase as I approached the dealership desk. I already had an offer from another dealer, which Ms Morrison got it matched. I didn't have my cell phone with me, but she said come back next Wednesday, which I did, and she easily programmed my cell phone into the car. She is EXCELLENT!!! My compliments to Browns's for their employees AND their cars!! Thank you, Ms Morrison!! Sincerely, Jane Reese More

Alan was very friendly and helpful. He made me aware of current specials and discounts and helped me out with car comparisons. He was instrumental in me getting a vehicle with Toyota. I was thinking about current specials and discounts and helped me out with car comparisons. He was instrumental in me getting a vehicle with Toyota. I was thinking about going with Ford, Alan showed me the advantages of Toyota and helped me get the Toyota I wanted at a very fair price. His associate Jamie was very helpful and the finance guy was great, he made me aware of all options available to me including additional warranties I could purchase and we had fun doing it, awesome people skills. I can see myself re-buying from these guys in the future. More

Service is great. The dealership always has prompt service. Gets you in quickly and out when they promise. I can always depend on the dealership for any issue I may have. This is the forth toyota I ha service. Gets you in quickly and out when they promise. I can always depend on the dealership for any issue I may have. This is the forth toyota I have bought. But the second one from Brown's. I am sure I will return to Brown's when I need a new car. More

Yes, this dealership's service (auto body shop) is very good in terms of the service work they provide and most importantly the price for the work is great. The price is very affordable. Many times I go to good in terms of the service work they provide and most importantly the price for the work is great. The price is very affordable. Many times I go to the dealership with one problem and the service technician not only fixes the problem that I have with my car but also performs checkups on my vehicle to make sure that all systems are working properly and are in order. I also appreciate how the service technicians show why the work should be done in my car that they suggest. For example, one time I went to get my brakes done, got the check up by the technician for my car, and was told that I had to change the air filters in my car also. Instead of the technician just telling me they actually brought the air cabin filter to me to show me how terribly filthy it was. I appreciated that. I have dealt with this dealership to handle the maintenance of my car and trust them to do any service work and give me a great price in the process which keeps my car running great which I might add is a 2003 Toyota Camry. Seven plus whole years and my car runs like it's still brand new. More

I recently purchased my third Toyota from Brown's and I love it. I still receive the same great service from my first purchase in 2003 until now. It was painless and without hassel. The Service department' love it. I still receive the same great service from my first purchase in 2003 until now. It was painless and without hassel. The Service department's Purvis always finds a way to squeeze me in! Who could ask for anything more? Thank you all!!! More

My husband and I saw a vehicle on Auto Trader at this dealership, inquired online and Christin got back to us shortly after and we went for a test drive. We had a trade in and were giving a great deal. D dealership, inquired online and Christin got back to us shortly after and we went for a test drive. We had a trade in and were giving a great deal. Dave the sales manager was honest and friendly. We didnt feel pressured at all. We had some trouble of our own with financing and Toyota was wonderful. Christin, Dave and Sean were all ABSOLUTELY GREAT TO WORK WITH THROUGH THE ENTIRE SALE! I wouldnt go anywhere else. We needed to have a keypad repaired and took it to service 5 days later, and the service department was great, had my truck fixed in a few hours! I have PURCHASED SEVERAL CARS, AND THIS DEALERSHIP WAS ABOVE AND BEYOND THE BEST! More

Wonderful service and willing to accommodate our requests. Found a car that was similar to what we were looking for and exactly in our price range. They even reduced the price a little more to mak requests. Found a car that was similar to what we were looking for and exactly in our price range. They even reduced the price a little more to make the financing arrangements work better for us. Clever worked with us from start to finish and was very straightforward we which truly appreciated. All the others we encountered along the way were just as knowledgeable and worked well together as a team to accomplish the goal of getting us into the vehicle we were looking for. No head games, just an honest buying experience. Thanks again! More