Brown's Toyota of Glen Burnie

Dear Toyota, Charles, greeted me with a smile...was Dear Toyota, Charles, greeted me with a smile...was not pushy. I knew just what I wanted because I was a former Toyota customer. The trade in and Dear Toyota, Charles, greeted me with a smile...was not pushy. I knew just what I wanted because I was a former Toyota customer. The trade in and price would be the major factor. I knew I could NOT go over my budget to finance this car and wanted no surprises at the time of signing a contract. I had financing arranged with my credit union before I left home but Toyota beat the price ...so with Tax, tags and trade in I drove out with my 2010 white, Toyota Corolla and a happy camper! Thanks to Charles, Dustin and Sean. They made my first experience with Brown's Toyota a great one. I will recommend this dealer ship to anyone considering a new car and their sales team. Oh, PS. I left my laptop underneath the driver's seat of the 1999 Corolla I traded in and didn't discover it until I got home an hour away from Browns dealership. I called Charles in a panic at 11:30pm. No problem, he took care of it for me. The next day was his day off, but Charles secured the computer and had it held for me as I made my voyage again across the Bay Bridge. Yes, I would say Brown's Toyota get's five STARS! Sincerely, Cynthia Nicklin Oh one more thing....Their "strength" is the listing of their prices fairly with the discount price for everyone to see before hand. No going through collecting data and getting back to you. I found this to be very "user friendly". The other dealerships around made you go through hoops on the computer to submit the make, model, and email info, before they report back to you with a quote. More

Probably the best car buying experience I've ever had. Friendly, knowledgable, efficientI did my homework online before I went in to the dealer. They had a large selection of the model vehicle I was look Friendly, knowledgable, efficientI did my homework online before I went in to the dealer. They had a large selection of the model vehicle I was looking for. I called ahead and told them which vehicles I was interested in and they had it ready for a test drive when I got there. More

I recently bought a 2010 Tundra. Yeimy answer all of my questions and concers that i had. she was a friendly, helpful, sweet and hard worker person she would do anything that she could so I could take my n questions and concers that i had. she was a friendly, helpful, sweet and hard worker person she would do anything that she could so I could take my new car home with me. I woul defenetly recommed her to anyone.! More

I recently bought a new 2010 Toyota Highlander for Browns Toyota in Glen Burnie. Joyce Morrison worked with me for weeks to find the right vehicle and price. She was the most honest and devoted sales associa Toyota in Glen Burnie. Joyce Morrison worked with me for weeks to find the right vehicle and price. She was the most honest and devoted sales associate I have ever had the pleasure of working with. She valued my time, taste, and decisions. It seemed as if she would do whatever she could to make this experience wonderful for me and my family. Lamont Matthews is one of the managers whom is also someone who goes above and beyond to please his customers. I thank them very much for making my time worth wild. I love my car and I am proud to say that I purchased it from Browns Toyota of Glen Burnie. Jessica. Thanks again Joyce!!!!! More

Cristin was the complete opposite of your stereotypical used car salesperson. She was completely professional. She let the car sell itself. Her goal was to help us find a car for our daughter to love. I th used car salesperson. She was completely professional. She let the car sell itself. Her goal was to help us find a car for our daughter to love. I think Cristen was as excited about the car as our daughter was. The process was transparent. We brought the car to our mechanic to make sure that what was being presented to us was true. We had already brought two cars to our mechanic that we were interested in buying, but both turned out to have major flaws that were hidden from us. This car had a few very minor issues, and all were taken care of while we filled out the paperwork. Cristen sat with us while the finance manager did his job, and while the car was detailed. She was open, friendly, and at ease with us. In other words, she was 'real'. The entire experience was made easy because of Cristen and Dave Barnhouse, the used car manager. I would definitely recommend this dealership and our salesperson, Cristen Murray. More

The whole buying experience was great, they had the 4 Runner I wanted in stock, ran into a little problem when I found out how far they were from me,65 miles, which isn't right around the corner, but wor Runner I wanted in stock, ran into a little problem when I found out how far they were from me,65 miles, which isn't right around the corner, but working with LaMont, he gave me a great price over the phone, got a great tradein value for my truck via their website, and knew my monthly payment before driving down there. When I got down there, I had some technical questions that Charles had answered for me. The deal was done. Again a great car buying experience. More

I sent an e-mail to Brown's saying I was interested in a car and the next morning I got a call asking when I wanted to come see the car. From the beginning my saleswoman Cristen was very polite and friendly car and the next morning I got a call asking when I wanted to come see the car. From the beginning my saleswoman Cristen was very polite and friendly. She showed me the car, we went on a test drive, then we took a look at the car's history. Cristen was outgoing, patient and it was obvious that all she wanted to do was sell us a car that we were going to love. We decided to put $500 down to hold the car so we could take it to our mechanic. On Monday Cristen showed up early for work just so we could get the process started early. After the mechanic we showed Cristen what he had said and all of the minor problems were fixed, along with the detailing of the car, by the time we were done buying the car. Cristen was so helpful throughout the whole process and I'm going to recommend her to anyone I know that's searching for a new/used car! More

Cristin Murray at Brown's Toyota is an excellent salesperson. She is one of the primary reasons why I bought a previously-owned vehicle at Brown's Toyota. She was courteous, friendly and well inform salesperson. She is one of the primary reasons why I bought a previously-owned vehicle at Brown's Toyota. She was courteous, friendly and well informed. I very much appreciated her approach to selling this vehicle. The past two weeks has put me in contact with several car salespeople and by far, by far, Cristin is the best of all of them. I will definitely recommended her to anyone I know who is interested in buying a car and I will definitely return to Cristin and Brown's Toyota when I am in the market for another vehicle. More

Joyce was terrific. She was friendly, energetic, sweet and very, very helpful. I would recommend her to anyone! We were on a time frame and the entire team appears to have worked as fast as possible to and very, very helpful. I would recommend her to anyone! We were on a time frame and the entire team appears to have worked as fast as possible to get us out of there fairly quickly. Thank you. More

Alan Adams and everyone I had contact with at Brown's Toyota in Glen Burnie were EXEMPLARY. This was one of the more pleasant car buying experiences of my life. Staff was very warm, friendly, helpful, Toyota in Glen Burnie were EXEMPLARY. This was one of the more pleasant car buying experiences of my life. Staff was very warm, friendly, helpful, and accommodating. I could not rate them any higher! More