Brown's Toyota of Glen Burnie
Glen Burnie, MD
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Without question, Alan Adams is the finest Automobile salesman that I have ever had the pleasure dealing with. If I tried to put this in a perspective that others may benefit, I would begin by stating "w salesman that I have ever had the pleasure dealing with. If I tried to put this in a perspective that others may benefit, I would begin by stating "what outstanding qualities does the perfect salesman possesses"? Alan has everything; he is knowledgeable, respectful and presents a neat positive appearance, he is attentive and listens carefully, he is responsive and provides sage experienced feedback to improve my final sales decision, he is never forceful or coercive and very patient with me, he is honest and forthright, he always allows time for my questions, he is upbeat and always pleasant to deal with, he is effective and always presents his sales in a manner that let me know if what I am looking for is achievable or not. He always gets me the best deal available with the best price. Alan is in a class by himself. Through very diligent hard work, he has garnered a reputation in sales at Brown's Toyota that is 2nd to none. He is such a good salesman and my experience working with him is been so successful that if he ever left this company, I would find where he was working and purchase a car at his new location. When I think about Alan Adams, I think about unparalleled sales and service with each and every car that he has sold to me. I cannot say enough good things about Alan Adams! More
Excellent service.The sales representative was very helpful fast in finishing all the paper work and trustworthy. This is my second car to buy from Mathew and I like doing business with him. The financ helpful fast in finishing all the paper work and trustworthy. This is my second car to buy from Mathew and I like doing business with him. The finance manager who I do not remember his name was excellent and I did not have to wait for a long time to finish the paper work. Thank you guys. More
The service was good, well coordinated , convincing for the doubts and the helpful sales person. Got a good deal on 2012 toyota camry .Is closeto my place another dvantage fr servicing. the doubts and the helpful sales person. Got a good deal on 2012 toyota camry .Is closeto my place another dvantage fr servicing. More
Ryan was very helpful to my husband and I when we walked into the showroom. He told us he was a new salesman. He answered all our questions, let us test drive 3 cars and went the extra mile to make us satis into the showroom. He told us he was a new salesman. He answered all our questions, let us test drive 3 cars and went the extra mile to make us satisfied. We ended up buying a Corolla. We were so happy with the car and Ryans helpfulness that we came back a week later and bought a Rav 4. Thank you Ryan for being such a great salesman! More
It was a pleasure for me to buy my RAV4 at Browne's car. Moving from Germany it was a new experience for me to get such an excellent service. Alan and Mark helped me to find my way through the purchasing, f Moving from Germany it was a new experience for me to get such an excellent service. Alan and Mark helped me to find my way through the purchasing, financing and registration process. Thanks a lot. More
Jorge Arzate was very professional and thoroughly knowledgable about the Toyota Tacoma. He is an an excellent representative of Brown's dealership. After arriving for a second time to look at a Tac knowledgable about the Toyota Tacoma. He is an an excellent representative of Brown's dealership. After arriving for a second time to look at a Tacoma truck, Jorge was busy with another customer. He was apologetic and knowing that he would be tied up for a considerable time, he introduced me to Mathews Thomas. Mathews was also quite professional and knowledgeable. He assisted me by answering questions and taking the truck for a test drive. The transition back and forth between Jorge and Mathews was seamless; it was clear that they work well as a team - an indication to me of a well run place. More
My sales woman went above and beyond to help my husband and me. We were on a strict budget, and the entire team helped to accomodate our wants and needs. I'm also a stickler and ask a million questions; Ms and me. We were on a strict budget, and the entire team helped to accomodate our wants and needs. I'm also a stickler and ask a million questions; Ms. Stephanie answered every question and was friendly the entire time. It was nice to finally not feel the typical car-dealership-pressure- just honest, genuine selling and buying. Couldn't have asked for better service! More
I had a 2005 Toyota Camry, which was been VERY good to me over the last nearly 8 years (purchased new in Sep 2004). I have been wanting to buy a new, more sporty car (had my eyes on the gas-guzzling Challen over the last nearly 8 years (purchased new in Sep 2004). I have been wanting to buy a new, more sporty car (had my eyes on the gas-guzzling Challenger, but THAT is just not a practical purchase with a household of 3 school-aged children all in different sports/dance), but images of the Camry on line just did not appeal to me. At any rate, I had received an invitation only flyer for previous car owners for an excellent, hard to pass up deal and thought I'd check out the new Camry. I found a Camry that I liked (heated seats were a must, as I was spoiled by my 2005 Camry) and I took it for a test drive. The interior was amazing and the pick up for a 4 cyl car was impressive. I left the dealership to drive down the street to test drive the Hyundai Sonata, as I liked the more sporty exterior look. The sales person said I'd be back and he was right. I didn't even have to drive the Sonata because I was not impressed with the interior at all. At any rate, I went back to Brown's Toyota and got an unbelievable deal on the trade in for my 2005 Toyota and an even better deal on the new 2012 Camry. In less than 2 hours, my sales person was putting my brand license plates on my car and I was soon driving it off the lot. Everyone I dealt with at the dealership was very nice, knowledgeable and helpful (which is not usually typically for salesman/dealerships.) More
I was looking for a nice Rav 4. I researched the Internet and Brown's had some good prices. I came up to browse and look around. I dealt with a trainee named Don and was turned over to Sean. He worked wit and Brown's had some good prices. I came up to browse and look around. I dealt with a trainee named Don and was turned over to Sean. He worked with us to get a great deal on the vehicle I wanted and a decent amount for the trade in which was a great Audi quattro convertible. I wound up with a beautiful Barcelona Red Metallic Rav 4 Sport at a pretty good price and am pleased with the transaction. I got excellent service and the car is a gem. More
Alan was very knowledgeable of Toyota cars. He listen to what we wanted in a car and proceeded to show us the best fit for us. We would reccomend Alan to all our family and friends. what we wanted in a car and proceeded to show us the best fit for us. We would reccomend Alan to all our family and friends. More