Brown's Toyota of Glen Burnie

The service was great, my car was there in one business day. Very friendly and explained everything great.I am giving this rating because I think its important for corporate to know how hard there employee day. Very friendly and explained everything great.I am giving this rating because I think its important for corporate to know how hard there employees work to keep their jobs... More

Everyone at this dealship was very friendly & Everyone at this dealship was very friendly & supportive. Sean appeared to be a rather inexperienced salesperson with a willingness to learn as well Everyone at this dealship was very friendly & supportive. Sean appeared to be a rather inexperienced salesperson with a willingness to learn as well as to please the customer. After a misunderstanding about the side body molding, John Stefero rectified the situation in a very amicable manner. I also received the necessary support and attention from Ed Pearson & John Stefero when I was notified that the car I traded in was on an impound lot in PG County. M. Lombardo More

We went to Browns looking for a used scion. But we found the perfect new car at browns and were treated very well with our salesperson, Ryan Mikelonis. Don't even bother going to another dealer cause thats the perfect new car at browns and were treated very well with our salesperson, Ryan Mikelonis. Don't even bother going to another dealer cause thats what we did and the only thing the other dealer was the "bait and switch" game to get us into their showroom. We left and ended up at Browns. I would very likely go back to Browns and buy from them in a heartbeat. Trust me, DO NOT GO TO RUSSELL TOYOTA/SCION. THEY PLAY LOTS OF GAMES.........Good prices too. More

Alan Adams was great to work with. I felt very comfortable working with him as a salesman. I found him to be honest and he answered all of my questions even when I called for more information aft comfortable working with him as a salesman. I found him to be honest and he answered all of my questions even when I called for more information after the purchase of my Toyota. If he couldn't answer a question right away, he would get back to me within 24 hours with an answer, even on his days off. He was not at all "pushy". When I researched for the vehicle I wanted, I gave him the information and he found the vehicle I wanted within days. Upon buying a vehicle from Alan, he goes over the car with you, and explains new features, showing you how they work and helps to set up new and unfamiliar technological systems (such as bluetooth capabilities). I have recommended him to others who are looking to buy a vehicle, as he is patient and understanding of the needs and desires of his customers. He is the best car salesman that I have ever worked with! More

I recently purchased a Toyota Camry Hybrid at Brown's Toyota in Glen Burnie, Maryland. Alan Adams was the sales person that dealt with me. I found him to be 'outstanding' as a salesman and a as fine pers Toyota in Glen Burnie, Maryland. Alan Adams was the sales person that dealt with me. I found him to be 'outstanding' as a salesman and a as fine person. He took a great deal of time to explain the merits of the car (Toyota Camry ELS Hybrid) and how each component functioned. The entire sales experience was pleasant. I have driven the car for 5 days and it handles well in all respects. Alan Adams has had extensive experience at Browns in Glen Burnie and is knowledgeable in all aspects of the car he was demonstrating for me. I highly recommend him and this dealership. More

Donald (Donnie) Henderson is a new car salesman at Brown's Toyota. Donnie did a GREAT job, of informing us about the Prius which we bought from him. His knowledge of the car, accessories, financing, a Brown's Toyota. Donnie did a GREAT job, of informing us about the Prius which we bought from him. His knowledge of the car, accessories, financing, and the features of the Prius. We would highly recommend Mr. Henderson to our family and friends. More

Sales person did a great job. The finance person I felt was taking too much time and making it a lengthy process. Focus more is on selling more services than finishing up quickly was taking too much time and making it a lengthy process. Focus more is on selling more services than finishing up quickly More

This is the 2nd car Toyota product I have bought from Charles in 4 years he helped me find the perfect car for me even time and get me a great payment, he was very kind and understanding and made me feel Charles in 4 years he helped me find the perfect car for me even time and get me a great payment, he was very kind and understanding and made me feel like family while I was there. I hope I donut need a new car soon but if I do I will go see Charles. More

I visited the show romm for trade of my 2009 camry and to buy 2012 camry. Mathew thomas wa sthe employ who helped me to work with. He is highly experienced and professional in his job. what ever question to buy 2012 camry. Mathew thomas wa sthe employ who helped me to work with. He is highly experienced and professional in his job. what ever questions I had he solved by his quick,prompt and inteligent replies. In my opinion he is an assest to Browns pf Glen Burnie toyota. thanks. (xavier,Kakkachery) More

Without question, Alan Adams is the finest Automobile salesman that I have ever had the pleasure dealing with. If I tried to put this in a perspective that others may benefit, I would begin by stating "w salesman that I have ever had the pleasure dealing with. If I tried to put this in a perspective that others may benefit, I would begin by stating "what outstanding qualities does the perfect salesman possesses"? Alan has everything; he is knowledgeable, respectful and presents a neat positive appearance, he is attentive and listens carefully, he is responsive and provides sage experienced feedback to improve my final sales decision, he is never forceful or coercive and very patient with me, he is honest and forthright, he always allows time for my questions, he is upbeat and always pleasant to deal with, he is effective and always presents his sales in a manner that let me know if what I am looking for is achievable or not. He always gets me the best deal available with the best price. Alan is in a class by himself. Through very diligent hard work, he has garnered a reputation in sales at Brown's Toyota that is 2nd to none. He is such a good salesman and my experience working with him is been so successful that if he ever left this company, I would find where he was working and purchase a car at his new location. When I think about Alan Adams, I think about unparalleled sales and service with each and every car that he has sold to me. I cannot say enough good things about Alan Adams! More