Brown's Toyota of Glen Burnie
Glen Burnie, MD
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I have been coming to Brown's for several years for maintenance on my car and my wife's minivan. Jason is a very friendly staff member. This time the van was towed in and needed a new starter. Jason maintenance on my car and my wife's minivan. Jason is a very friendly staff member. This time the van was towed in and needed a new starter. Jason took care of contacting Toyota to verify that the service work was covered under my warranty and arranged for a loaner car since the vehicle had to stay overnight. I did have to call Brown's to check on the status of my car instead of being contacted by them, but otherwise the the service was great. I will continue to use Brown's for maintenance and warranty work in the future. More
Excellent service,They do exactly what I ask of them and get me back on the road as quick as possible.Nice waiting area and good coffee to boot. get me back on the road as quick as possible.Nice waiting area and good coffee to boot. More
I brought my Prius in to have the oil and filter changed. Everyone I dealt with was very friendly and helpful. I have been going to this dealership for 12 years, even though it is not in my neighborhood. I l Everyone I dealt with was very friendly and helpful. I have been going to this dealership for 12 years, even though it is not in my neighborhood. I live in Catonsville Md. 21228. I go there because I trust them and they have always treated me so well. This is the third new Toyota that I have purchased from Brown's Toyota of Glen Burnie. More
I love the way they welcomed me. They asked about if anything went wrong, anything else I want them to look for specially. After maintenance the guy explain me the situation and told me what is best and anything went wrong, anything else I want them to look for specially. After maintenance the guy explain me the situation and told me what is best and what should I do. More
We have always had great experiences at Brown's Toyota Service Department. We feel that they are honest & trustworthy, and service is always prompt & courteous. Service Department. We feel that they are honest & trustworthy, and service is always prompt & courteous. More
Browns toyota was very pleasant and helpful. Their customer service was friendly. I enjoyed the free tire rotation I received. My only concern was that I requested a higher tire pressure than the manu customer service was friendly. I enjoyed the free tire rotation I received. My only concern was that I requested a higher tire pressure than the manufacturer requests and they refused to keep it at this pressure. More
I thought the service was overall good, I just was not fully explained the free service plan when purchasing my car. I would still recommend this dealership! fully explained the free service plan when purchasing my car. I would still recommend this dealership! More
I've always been extremely pleased with the service that I've received at Browns Toyota. I bought my car there, and I continue to take it there for service. The employees are friendly and knowledgable. They I've received at Browns Toyota. I bought my car there, and I continue to take it there for service. The employees are friendly and knowledgable. They don't try to "sell" me an unnecessary service. They are honest and they explain all the work that they do. I enjoy the coupons that they mail out. It makes it easier when you're trying to budget your money. I always recommend Browns to my friends and family. More
Impressed by the online scheduling option. Grant was very courteous and friendly. Two girls working the Cashier positions seemed distant and unconcerned with my experience at the dealership. very courteous and friendly. Two girls working the Cashier positions seemed distant and unconcerned with my experience at the dealership. More