Back

Brown's Toyota of Glen Burnie

Glen Burnie, MD

4.4
554 Reviews

7167 Ritchie Hwy

Glen Burnie, MD

21061

Directions

By Type

Showing 554 reviews

January 23, 2016

Shady business practices I am a military service member and I typically go through USAA's true car feature to buy or reach out to trusted dealerships because I value the produ More

by daboffa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin Smith, Diane Soloman, Jason Lormore
January 23, 2016

Simple and fast I have just purchased/leased my 5th vehicle from Brown's with Shan Chao as my salesperson. She is efficient, helpful and understands my needs. I wou More

by Shani U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan Chao
Jan 25, 2016 -

Brown's Toyota of Glen Burnie responded

Shani, it was a pleasure to read about your fifth car-buying experience at Brown's Toyota of Glen Burnie. Congratulations on your vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Shan provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! John Stefero - General Manager - john.stefero@brownscar.com

January 08, 2016

Quick and painless Ryan and the Sean were very helpful in our purchase of a 2015 Rav4. I liked that while additional options were presented, above and beyond the cost of More

by Dan63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Owens, Ryan Mikelonis
Jan 12, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for leaving us this great review, Dan! I'm very happy to hear that Ryan and Sean could be so helpful during your recent visit with us. We appreciate your recommendation and we look forward to seeing you back again in the future! Take care. John Stefero - General Manager - john.stefero@brownscar.com

January 05, 2016

Love Browns! Everyone went above and beyond to make my car buying experience exceptional! This is why my husband and I are repeat customers of Brown's of Glen Bur More

by Angie1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Minard, Charles Gabriel, Mark Nicholson, Kris Sandin, Jason Lormore
Jan 12, 2016 -

Brown's Toyota of Glen Burnie responded

Angie, we appreciate you taking time to leave us a great review! We are pleased to hear Charles and Sarah did a great job in assisting you in your purchase. Enjoy your RAV4! We appreciate your loyalty to our business. If there is anything else we can do for you please don't hesitate to give us a call! John Stefero - General Manager - john.stefero@brownscar.com

December 31, 2015

Actually enjoyable Ryan made the buying process very easy. I didn't intend to buy on that visit but the price and the service changed my mind More

by mb606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stefero, Sandy Thompson, Ryan Mikelonis
Jan 12, 2016 -

Brown's Toyota of Glen Burnie responded

We appreciate you for letting others know about your experience at Brown's Toyota of Glen Burnie. If you ever need anything in the future, please don't hesitate to let us know. Take care! John Stefero - General Manager - john.stefero@brownscar.com

December 24, 2015

Ryan was great! I'm very happy with my experience at Brown's and I love my new car! Ryan made everything easy and was a pleasure to work with. I highly recommend. More

by Sstauber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mikelonis
Jan 12, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that our team could make your car shopping experience so pleasurable and stress free. We really appreciate your recommendations. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! John Stefero - General Manager - john.stefero@brownscar.com

December 23, 2015

New 2015 Toyota Sienna Ryan Mikelonis was our salesman. He was very courteous and made our buying experience a pleasure. We were undecided between the Toyota Sienna and th More

by CaptSalty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Owens, Ryan Mikelonis
Jan 12, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for leaving us this review, Jim and Lisa. We are very happy to hear that Ryan, Sean, and the rest of our team could help get you set up with the perfect new Sienna for you. If there is anything more we can do for you please feel free to come back and see Brown's Toyota of Glen Burnie any time! Take care. John Stefero - General Manager - john.stefero@brownscar.com

December 16, 2015

First Experience at Brown's Toyota Our salesman, John went over every detail about the Avalon that I drove away without having to refer to the owner's manual at all. More

by stitching fun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rainer
Jan 12, 2016 -

Brown's Toyota of Glen Burnie responded

We are pleased to hear that you had an excellent experience with John. Enjoy your Avalon! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. John Stefero - General Manager - john.stefero@brownscar.com

November 25, 2015

Bought a used 2008 Honda CRV-EXL The sales person, John and the sales managers Dave and the other guy were just the best folks to deal with. I look forward to my next used vehicle a More

by 2008Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Borotka, Rick Holliday, Dave Barnhouse
Jan 12, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for this excellent review. We are so happy to hear that John, Dave, and the rest of our team could make you feel like a part of the Browns Toyota of Glen Burnie family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! John Stefero - General Manager - john.stefero@brownscar.com

November 10, 2015

The Best of the Best I have been a Honda and Acura loyal customer for over 20 years. It was time to buy a new car and I went to Browns Toyota advised by my Father and Mec More

by goheelsm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaMont Matthews, Dustin Smith, Sean Owens, Michael Ahlas
Jan 12, 2016 -

Brown's Toyota of Glen Burnie responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service. Mike, Dustin, Sean, and Lamont will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review! We thank you for trusting us with your car buying needs and it was a pleasure working with you. Enjoy your 2016 Camry XSE V6! We look forward to working with you again! John Stefero - General Manager - john.stefero@brownscar.com

...
31
...